Professional Roofers is unique from almost all other companies. We believe our service and quality provides our customers with piece of mind in knowing that the roof they are purchasing will provide superior weather protection today and for years to come.
Had my shingles replaced by Professional Roofers in spring of 2013. I've had multiple issues since (last 6 months). Almost every couple months had shingles came off the roof.
Here are the issues:
1. poor workmanship - immediately after installation there's a 2-3 ft gap on the SW side of roof. Pointed it out to the salesman and was told that it needs time to correct itself. It's 6 months later and still not fixed today. Plastic bags were stapled into the roof along with shingles and left whipping in the wind. Salesman called installer back to remove.
2. while cleaning the trough as part of the roof install promotion, installer poked 2 holes in my trough and rain water leaks through my trough in 2 locations onto the front driveway as well as the one in the backyard by the bay window.
3. I've had shingles fell of my roof on windy days 3 times (3 ft pieces, 2ft piece and a 2.5ft piece)
4. I was sold and paid premium on life-time warranty, but received certificate indicating that it's only 15 years warranty. Emailed Pro Roofers and was told that the lifetime bit only applies to labour.
1. When I called their office, there's always someone to answer the call unlike some other roofers who only give out cell # and do not return calls.
2. Someone always dropped by to leave their business card after the call when we are not home. No idea if they actually fixed anything, since I'm afraid of height so can't climb the roof to see if it ever gets fixed :), but at least they are responsive.
I would like to recommend Professional Roofers to all readers out there. I had my roof done by them back in 2002 and had never a problem until the racoons decided to make a home out of my roof. I called Roberto and explained the situation even though it was a Mother Nature problem they still came inspect the roof and repaired it at a very low cost, because I was their customer. I find them very honest and reliable company who had been around for a long time which is unusual in this kind of business. Thank you Professional Roofers.
I found you company after searching the internet, during that time I called several companies some were close after hours, other the answer machine was on. But Professional Roofers answer me right away and booked me, with George who assist me with all my questions and help me to understand the different products that are out there. I asked for several more quotations after our meeting but after been stood up, lateness and luck of ability to meet my requirements I choose Professional Roofers, they did the job on time, provide me with all their licences, insurance and documents up to date and did a wonderfully job in my house. Congratulation in your good organizations skills I was very impress, and yes, I would surely recommend you to any body that needs a new roof.
An amazing job done Professional Roofers. You were recommended by a colleague from work who has used your service more then ones. I myself a single mother felt very worried about having to pay so much money for a new roof without knowing if it will turn out OK. Ariel from the beginning was very patient and knowledgeable in his work with me by proving me with all my requirements such is insurance, WSIB certificate, references etc. The day the job was done I stayed home and as promise you arrive on time and the job was cleanly done by the end of the day. I thank you for your help and I would continue recommending your service to all my friends
Quick response quick repair time problem solved quick and efficiently! Leandro and his crew were professional at every point and made sure there were NO subsequent leaks when the repair had been made. We have used Professional Roofers in the past for repair "Emergencies" and new roof jobs and will continue to do so going forward. Good consistent work every time!
I would like to say that the service overall was excellent. From the ladies on the phone, to Ariel showing up on time. Ariel was very polite and knew exactly what he was saying. I would use Professional Roofers in the future again and recommend to my family and all my friends. Thanks Ariel.
I am pleased with the work done by Professional Roofers to my house. I had to relay information to the owner of the house, who is out of the county and I appreciate the patience Patrick exhibited. The work was done in a very cramped space due to be in downtown hamilton houses are very close together and I am amazed to see how they accomplished it. My thanks to your crew.
This is our second go around with Professional Roofers. This time it was my mom house that needed to be done. Diego from Professional Roofers came on a Sunday afternoon, and as same as the first time, everything went very smoothly, They did the roof at a fair price, were on time, clean, and very courteous with mother who is very picky when it come to the garden. I would 100% recommend Professional Roofers, they are very reliable, knowledgeable, and just down right nice. I will continue to use their service every time I am in need and will highly recommend Mr. Diego Arrays
Ariel explained everything in detail and showed me my options and explained the pricing and provided me with a great quote. He did a quality job and put in the time required to get the job completed correctly. He did an amazing job of clean up - and was through to ensure I was satisfied before he left. If I know of any family or friends with roofing problems I would definitely recommend you. Thanks Ariel!!
Patrick from Professional Roofers impressed me right away when he showed up in a clean truck,wrote up a detailed quote,showed me his insurance and patiently answered my questions. He started and ended the job on time and didn't cut corners. His crew was pleasant and took an interest in doing a good job
Professional roofers and their crew are Professionals, one time, courteous, clean, skilled professionals; you don't get any better than that. In these days is tough to get a hold of and too busy to return phone calls contractors- Professional Roofers and his team are a true credit to the industry!
I have had terrible experiences with roofers, then one day in conversation with a friend from work, they referred me to Jorge and his experienced men from Professional Roofers and my prayers were answered. My home not only looks great, but I don’t have any more leaking problems
Diego was one of 5 quotes I received and because of his extensive knowledge, accuracy and timely fashion I was happy to hire them to do my roof. He showed me an excellent photo album with all the recent work he has completed and offered me a number a referrals before I even had the chance to ask him. I would recommend him to all my friends and family if they ever needed a great roofing company as I was a referral also from my friend Catherin.
We were shopping around until we finally decided to give the contract to Professional Roofers. The company provided us with all the material, not deposits in front, During the work there were few more changes that my wife needed, we go along but with nor problem the work was completed as estimated under budget with not last minute surprises. We highly recommend them very, very good work.
Ariel and the roofers were great. They have done two homes for me with great success they made the whole experience quick and painless. I would always recommend them to anyone who is looking for a superior job quickly and thoroughly.
Call Professional Roofers, they are a very satisfactory company to work with. They were clean, quick, efficient and the price was what my was expecting to paid. I was very happy with their good service, I that they did not ask for deposit in advance. I really recommend them.
Thank you Professional Roofers, for the good work that you did in my roof. I will continue to recommend you, with my co-workers and family members. You are great people to deal with I highly recommend you.
I called Professional Roofers to repair my leaking roof. The cost was reasonable. I can't repair repaired roofs, they are trained professionals who had been around for many years, they are the subject matter experts, and you get what you pay for. They were able to come in within the 24 hours. I think this is a great team of roofers, and I highly recommend them.
Do not hesitate to call this company, they are quick, efficient and their customer service is excellent. We were very impress with them, specially with Diego he arrive on time to our appointment and was true to his word from the beginning to the end, not extra cost or surprises at the end, the price he gave us was what we paid at the end. We highly recommend them
Excellent service, I highly recommend them specially Ariel he was great with us. We had many questions and requirements to do our roof. He was always very knowledgeable and curies with us. And their workers were very friendly and organized in their job. Ones the roof was finish Oscar the Quality control stop by and inspect everything to ensure that everything was done correctly and did not hesitate to ask us if we needed anything else.
I was not sure who to choose, since we had heard so many bad experiences of fly by companies. But Professional Roofers were great to work with; they have been in the market for many years and provide us with all of our requirements to the point that they not only did my roof but my sister and in laws as well. We highly recommend them to any body that is in need of a good company
We recommend this company, Patrick, was our representative he was very knowledgeable and helpful to all our questions, from the beginning to the end. We were not sure in the material we wanted, but he came back explained and show us different options to choose from. Ones the guys arrive to do the job were done very professional
We recommend this company, Patrick, was our representative he was very knowledgeable and helpful to all our questions, from the beginning to the end. We were not sure in the material we wanted, but he came back explained and show us different options to choose from. Ones the guys arrive to do the job were done very professional.