I had long hair half way down my back and it was New Years 2008. I go in and get my hair cut by this huge bald guy named Tony.....I told him 1/2" off everywhere layers included....I leave there with my hair just touching my shoulders 13" gone and all uneven.....I do NOT recommend anyone go there espically to him as he dosent have a clue what the hell he or anyone else in there is doing.....Thank God they closed up shop at the Bramalea City Center