Yes, this company is *legit*. The reason why your account from many years ago went to collections is because the debt was so old that a debt purchasing company baught it from Bell Canada so they could collect your balance. After bell doing so, they would no longer have your account on file, so they might not have your information anymore if you call them. Collectors can collect a debt for as long as possible. There is no law stating they can't even after 7 years.