decided to get some guppies from ruffins, we asked for 1 male and three females. got them home turns out they were three males and one female. the dominant male killed the two other males and the female died three days later from what I think is ammonia burn, but the ammonia levels in my tank are nil so she must have been suffering from the state of the tank water at ruffins. informed the staff of their mistake, they denied it.

Ruffin's on Main Street East in Hamilton is great for pet owners on a budget. Their prices are very reasonable and the store is immaculately clean. No products on the shelves were past their sell-by dates. The stock is very standard -- no exotics. Some animals were clearly stressed. The staff are polite and give good advice, but they discourage browsing. The manager offered to put together a discount package for us. Ruffins tolerates kids and dogs in the store. The store mascot is a very temperamental cat that lounges by the front door and does not enjoy strange people. Worth visiting! Rates 4/5.