I brought my guitar in to get the action lowered, fret level and setup. My guitar came back with the action 1/64" lower and buzzing more than when I brought it in. When I complained, guitar tech "re-adjusted" it. When I noted that it buzzed everywhere on the fretboard, their comment was" Don't worry, all electric guitar buzz!" I got a $150 buzzing job! 2 thumbs down!
I have been going there for that past 3 years (the whole time I've been attending UBC) and last year I finally decided to upgrade my guitar. I came in and said what kind of music I wanted to play (mostly folk and some classical) and they asked exactly what kind of sound I was looking for (sharp, earthy, etc.) and in no time they set me up with a great guitar (a seagull folk). I highly recommend going there to buy or for lessons. They also have a great repair service (my uncle had the neck on his guitar twist and they fixed it in no time at all).