We were worried that our mom who is 83 and living alone might fall or get sick and not be able to contact us. After hearing about safetech from a friend who recommended it, we decided to get one for her. I was very impressed about the excellent service and their professionalism. They were very knowlegeable and gave us the information without pressuring us. My mom did a few tests since it was installed to see if it worked well and she got a very quick response. She feels much more secure now and we know that if she's unable to go to the phone, she will push the button and they will contact us. We would not hesitate to recommend it to anyone who's concerned about a love one.