I have owned three Hyundai's and have always been amazed with the awesome service! They are always able to get me in very quickly. I come in for all of my services and am always treated with dignity and respect! I realize that owning a vehicle requires me to maintain it and yes it does cost some money. By doing regular service they have found potential concerns that were looked after before it jeopardized the safety of my family. I highly recommend this service department even if you don't have a Hyundai.
Service and Customer service are terrible. Extremely pushy with the upselling to the point where they get so busy they have to rush to fit all the upselling into their already fully scheduled day. They tried to push me into doing a whole bunch of "required service" including full rad flush and brake fluid flush! On 2009 vehicle with 33,000 kms on it!! When I declined they tried to make me sign a box stating "customer refused required service". When I questioned them on it and showed them the maintenance plan in the book, and confirmed with Hyundai Canada, they backed off. With regard to warranty, they fixed one straight forward issue under warranty with no problems. On a second issue that was clearly under warranty but intermittent problem, they made me feel like they were DOING ME A HUGE FAVOR rather than replacing a problematic item that is clearly under the stated warranty paid for with the vehicle. When they did the repair they did minor damage to the interior, then they denied it to Hyundai Canada and offered a cheap repair rather than replacing the part they damaged. I argued the point and then they refused to work on my vehicle ever again. I now have to go outside the city to another dealer for service, repair, and warranty. Hyundai Canada says it is all between me and the dealer and could not help. This dealer is not recommended if you expect a real warranty and good service.
I purchased a 2009 Hyundai Santa Fe in a private sale. The vehicle was originally purchased and serviced from a dealer in another city. Two days after I purchased it the check engine light came on. Saskatoon Hyundai was able to get me in the next day to have it checked. They replaced an oxygen sensor under warranty and all is good. I hope things continue this way, as so far, their service was good in my opinion.
First exp. with Saskatoon Hyundai service dept. was horrible. After you buy your vehicle, be prepared to be left out in the cold! I was worshiped until I had my first service appointment. Brought a few problems to their attention and when I picked the car up I was told that 4 out of 5 were "Nothing I can do for you". Called Hyundai Canada and was told the same. Even though they could remedy the problems, they wouldn't. I will be taking my car to be serviced out of town, from now on, as service manager was VERY unprofessional. Thinking of returning my new car and going elsewhere! I WOULD NOT RECOMMEND BUYING A HYUNDAI B/C OF SERVICE!!!