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Second Cup


518 Eglinton Avenue West
TorontoON
M5N 1A5

T: 416 481 3198   
At Second Cup, we know that in order to provide the best coffee for our Guests, we must continue to work in harmony with both the environment and people who provide us with the best quality coffee beans. To both our Guests and coffee producers, we pledge that our coffee growing environment is treated with the utmost respect and dignity. All of our coffee producers provide a safe and healthy work environment and employees are compensated in a fair and equitable manner. As well, Second Cup continues to provide financial remuneration for quality beans to directly benefit the farmers, workers and mills. This is our promise.

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6 Reviews for Second Cup Rated 3.5/5 Stars


I spend alot of time at the Second Cup across the street from work, I will either buy a coffee or an Italian soda (lemon and Lime)every single day, even on weekends as I live in the area.

Tony has established a place where customers feel like family. The patio is full of customers that come by every day to drink coffee, eat lunch (the wraps are amazing, today I had the Madras Chicken)and chit chat with other patrons on the patio. The tables are always clean and the umbrellas will shield you from the sun if you so wish. It's the best patio in the area!
The landscaping beside the building is just stunning and everyone comments on how beautiful the grass is and the flowers are just lovely.
Even dogs love to come to second cup.. there are 2 bowls of fresh water at all times.
The staff are always super nice,they really understand customer service and will provide you with info on all of the products that second cup has to offer.

Second Cup is my Second Home :)




COMMENTS ON THIS REVIEW
  • By: JENNIFER
    AMY makes my coffee the best!

    I know most of the staff by name at this location as I buy about 2 cups a day. I have to say that Amy is the best! She takes her time to make sure that she gives me a full pump of the vanilla bean flavor which I order with every cup of of coffee.. thanks soooo much Amy.. you make the best cup of coffee!


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The owners and staff here are great! They always greet you, but not in the shallow, mindless way they do at Blockbusters for example - these people actually remember you and say 'hello' for real! The owners are friendly, sincerely hospitable people.
The food is always fresh and the ambiance warm and cozy.
One woman with long, dark hair is great - always going the extra mile. I watched her help people with Xmas baskets and she was great - if I had a shop, she's the kind of employee I'd want!


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WOW July 22, 2009

There's new management there now

It's a friendlier atmosphere, better food selection, and the staff all seem to have fun while working, and making all those yummy drinks




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MMM COFFEE February 28, 2009

fast friendly service! a great coffee shop to have across the street from our office.


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LOVE THEM!! June 27, 2007
By: LUTZ

I am not a big coffee drinker but this second cup store is my favorite of them all ... really nice interior, awesome staff, always get you something for free so that makes your day .. owner is super sweet, and they are still running the "put $20 on your card get a free coffee" and none of the other stores do anymore.

Oh yes, and the coffee is NEVER burnt like in Starbucks ;-)
Speaking of which ... i think i need some coffee right now!




COMMENTS ON THIS REVIEW
  • By: KAT

    I find some of the girls there to be a bit, well, less than friendly. Except for one girl who works, I believe, in the morning. She is always very nice and notices when you do things like change your hair.

  • By: LUTZ
    funny you mention that

    actually the afternoon shift is a bit off lol .. but nothing like that starbucks down the block where they flick a straw at you lol

  • By: KAT

    SOMEONE AT THE STARBUCKS FLIPPED A STRAW AT YOU?!?! Did that really happen?

  • By: LUTZ
    lol

    YES!!! that most unfriendly of them all chick .. jennifer is my witness ... i had the nerve to ask her for a large straw when i should have known that obvious fact how busy she was with the 3 orders she was executing. ... i should write a review on that one ... off to starbucks profile!! lol

  • By: SILVER
    won't go in the aft

    ok...so i love the morning girls at second cup - but in the aft i head over to starbucks. I don't require a straw so i have had notta issue there.

  • By: JENNIFER

    I know some of the staff by name.. Anthony, Jen, Michelle and Debbie are great! Although i don't see much of Jen or Michelle anymore...


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SERVICE AREAS:

    Toronto    

518 Eglinton Avenue West


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