Just a great place to have my dog Scraps groomed! Very welcoming and very caring staff. Will definitely be a regular customer.

I've been taking my dog to Second Tub several years now. But in the last couple visits it's taking a lot longer for a basic spa than it used to. I don't get it considering they have so much more staff now. I will still continue to bring my dog there but hope they can speed up.

They were amazing. Sometimes you get treated differently when you walk in with a special discount. They treated me like a regular customer. I would go back. I was very impressed with how professional they were with my hyperactive dog. They even gave my dog a Christmas 'lootbag' and a decoration with the dog
s name on it. Wow!

excellent customer service and they did an amazing job on my dog. They groomed him to my specifications even though it was a bit tricky. Definitely will return in the future.

My dog was a first time customer and they treated him really well. They cut out all his mats but still managed to keep his hair at a longer length like I had asked. Great customer service and excellent grooming salon!

The store did not look very neat and clean. The young lady who answers the phone and covers the front desk is rude and has no personality.

The place was MUCH BETTER when I used to go a couple years ago and the owner worked in the store. I took the time to write this because I remember how wonderful the owner was and I think she needs to know.

• By:

  SECONDTUB

  YOUR FEEDBACK IS APPRECIATED
  

  We welcome all feedback, even constructive ones. Your opinion is important to us so that we can continue to improve on our service. If there is anything more specific that you would like to comment on, we encourage you to call us at 905-891-3647 or send us an email at info@secondtub.com.
  
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  Second Tub Management
  
  

Harrison and Lenny are giving Second Tub 8 paws all the way. The boys are now 13 years old and have been going on and off since they opened. Marie is great and always treats the boys really good along with the girls that do the grooming. For the first time in 13 years this past June I got there hair cut short - I didnt know how it would turn out - But I loved it! And the boys were bouncing around like they were puppies again! Will always go back and give business to Second Tub!

Hamish has been coming to Second Tub from the beginning. He is now 14 1/2 and has Dementia - but Nadia has been so kind and accommodating to his situation. Can't thank Second Tub enough.

terrific groomers, only downside is multiple bookings at times, although always friendly and engaged.

Always Friendly, Always Helpful. We have a black lab who hates the water and getting her nails done, but she always leaves clean with shorter nails and happy. And I always leave less stressed because she has been handled with care and love!

awesome people, and service!

My name is Rudy and my picture adorns the glass wall next to the cash register at Second Tub, twice!

I love Marie, the concierge at Second Tub, and Nadia, my Personal Groomer. I come in every 6 weeks, and they keep me looking great. I get a lot of looks from other dogs and people who appreciate my personal attention to detail of the god-given great genes I have as a amazing looking specimen of west highland terrier. Basically, I am a male supermodel DOG! I should be on the cover of DQ (Dogs Quarterly)

If you're lucky, you might see me hanging out at second tub....I LOVE this place! Love, Rudy

WE have taken our dog to this location for the past 2 1/2 years and been very pleased. he is a mid size mixed Lab Spaniel with long flowing hair and they do an excellent job or trimming or shaving him while leaving his distintive feathering intact so it grows back nicely.

Very pleased with the service, staff is very friendly and our dog seems to enjoy his trip to the 'spa'

I have been a customer since the shop opened.
At the time I only had a Sheltie and wow, they did a terrific job on her two coats of fur. She always walks out like a diva; teeth done, nails done and a blueberry facial to boot.
I have now added a puppy and they treat her so well. They have taken such care introducing her to life at Second Tub. Now my two go together and enjoy themselves immensely. Who could complain about two blueberry facials running to greet you!
Thanks to the staff @ Second Tub......You Rock!!!!

These guys do an awesome job and are so friendly.

I love Nadia, she treats me with lots of lovin'
I'm always excited to see her :)
♥ Buddy

Second Tub does a great job making my dog look and smell beautiful. Staff is friendly and helpful. If I am unable to get through on the phone, I leave a message and I always get a call back promptly.

This place does very good work on the animals and are all very friendly However, don't try contacing them. You can never get a warm body on the phone. Like everything else it is too impersonal. I am sad to say I'll be looking elsewhere for our dog grooming services.

On the weekend I adopted a CAT and my first pet from the local shelter, Luna. She needed a groom really badly. I had no idea how to give her a bath or cut her nails. Second tub just happens to be across the street from my house and they took me in last minute and made time for us!! Justine and Luna's groomer were so nice and helpful! They did such a good job. My kitty smelled good and looks even better! We can wait to come back! Thank you Second Tub!

Always pleasant

The most amazing service; quality grooming, friendly groomers -always a great experience

I Love this place & the staff! The staff are all true Dog lovers, they are so eager and friendly.

The shop is an adorable boutique always something special to buy for your trendy pooch.

My dog always comes out looking adorable!

Always pleased with the service, my dog has cotton-candy type hair that matts constantly and second tub, without fail, makes her look like the Princess that she is!
Thanks,
Trudi

I've been taking my 2 dogs to 2nd Tub for about a year now. Normally, I groom one dog (the one who really doesn't like to be groomed) while Nadia grooms the other dog. Nadia does a great job, and my dog is excited to see her.

The self groom area is always clean and well stocked.

I plan to return. I just need to try to come more often - my dogs have long hair which mats easily.

I didn't think twice about driving from down town Toronto, when I heard from another Pet Professional, how wonderful Nadia was and knowing she too was a Crested owner was reassuring. She also took the time to answer my questions via email prior to booking.
When I arrived at Second Tub with Bruce Lee, my six month old Chinese Crested, the team of staff were all so friendly and welcoming, you could clearly see they were all true dog lovers.
In the past, I have had such a tough time trying to bathe him since he really dislikes water. Nadia reassured me that this was a normal trait of the breed and that I need not worry. When I came to pick him up an hour or so later, the staff took the time to explain what they did and what I can do at home between visits to help with his super sensitive skin. He now looks like a completely different dog! His skin has improved drastically and his haircut makes him look so glamorous; I get compliments on my handsome pup everywhere we go.
Bruce Lee and I recommend Second Tub to anyone that wants a positive grooming experience for the pup and owner. Thanks Second Tub staff! 