Simply Green decided to expand into Thunder Bay. They went door to door, and their sales person was friendly, knowledgeable, and efficient. Their promise of service within one to four hours was the final selling point for me. The installation went well, although they were over 2 hours late and didn't finish until after midnight. They guys worked hard to get everything in and running well, and when they left, I felt confident that the company would continue to give me peace of mind with my new furnace--but six days later, they were put to the test. The fan on the furnace started to go. Every time it started, it would "tick" and when it would stop, it would make grinding and metal on metal squeaking noises. I called the company, expecting to hear back within the four hours. I didn't. When they did call back, they said that they would not be able to send someone to fix it until January 6th!!! It is December 27th!!! They said that my defective fan is not an...
Simply Green Home Services
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Simply Green offers a wide range of options to help you get you equipped with reliable, top-quality, high efficiency heating and cooling. We don’t want you to ever have to worry about not having a comfortable living environment or readily-available hot water. The satisfaction of everyone who joins the Simply Green family is our top priority, and we will strive to keep the high level of satisfaction for many years after you join. We are constantly growing our Technical and Support teams in order to make sure there will always be someone to provide the personal service you deserve.