Scheduled appointment online. As per website, a rep called me within 60 minutes to finalize appointment.

Went to shop at specified time, repair (fix stone chip) was done in 45 mins. Speedy Glass did all paperwork regarding the claim.

I signed off that the work was complete, and was on my way.

Called the 1 800 number -- gave me a great price.

very good service and best price i got all over town

I telephoned at 0900 this morning and waited 15 minutes for the phone to be answered. The answer was from a central answering service in French only. The service did not know if the shop was even open, let alone if they could help me today.
I would not consider using this answering service at all and I am considering a different auto glass installer,

super fast, problem free service.