i booked a limo for my sister birthday last Saturday and it was the greatest thing i ever did all my sister friends loved the limo and the driver was very friendly and he actually came inside the club with us and bought us drinks and my sister got sick from too much drinking so he took her home and he came back to pick us up for no extra charge and i would luv to thank him for everything he did for us last Saturday and we will always recommend this company to anyone wants a limo and guaranteed they will have the time of their life

When I initially called to make the reservation for a limo for the day of my wedding, they told me I had to send them my itinerary two weeks before the date. So two weeks plus a day before, I emailed them a detailled schedule.

Four days before the wedding, I was called and told that I had not sent an itinerary. I told the rep that yes I had. He claimed that I had not, please send one now. While on the phone with him, I forwarded him the original sent email complete with timestamp. His answere was along the lines of, "Well.... this is embarrasing. See you on Saturday."

The limo arrived on time and the driver was great. He even indulged our strange detour requests and delays, all with a smile. I tipped him extra for being a good sport.

The limo, on the other hand, was not in great shape. The air conditioning only came out of half of the vents, and if you turned the vents the wrong way they began shrieking. The sound system was stuck on techno music so we just turned it off. The skylight was smashed out and covered over with plastic wrap.

When I wrote to mention the condition of the limo, I was completely ignored.


I wish our driver the best of luck, hopefully with a better limo company.

I hired Toronto Best Limo for my wedding 2 weeks ago and i had a great experience. We were late at our pictures location but the driver was very patient and didn't rush us at all and i was surprised that the company didn't even charge us any waiting charges as stated in the contract. Then they drove us to the airport the next day and all the pick ups were on time and the driver was in a very nice professional uniform. overall, everything was great and this review is the least i can do for you guys for the great service we received!

I rented a limo from Toronto Best Limo last week for my husband 40th birthday and I was sooo worried about the transportation part since I had 16 guests and didn't even know where to go. Ive never planned anything before besides my wedding so I called Toronto Best Limo and they gave me a lot of options to choose from and we had a great day which included going to a Resturant and enjoying a downtown tour and then ending the night off at a club. all my guests were so happy and I was so proud of myself hahahaha for planning this day Ofcourse with Toronto best limo's wonderful help

I had a birthday surprise for my sister's 19 birthday,I hired Toronto Best Limo and i rented a regular limo but they sent me the SUV stretch instead and on top of that they gsve us a free champagne bottle for the toast the driver was great i really love this company and i now know who to call when i need a limo

I Just like to thank everyone in this company for the free upgrade from 10pass Stretch to the SUV Stretch for the SAME PRICE it was great and all my friends loved the service i already booked again with you guys for next week i hope i can get another upgrade lol

thanks guys for making my birthday the best one ever and thax for the UPGRADE from the 10pass to an SUV with the same price

I just wanted to send along our appreciation of your limo service last night! Eveything was perfect! The limo was amazing, the prompt arrival and pick up as well as our driver was wonderful, we loved her so much! She made our evening even more enjoyable please give her a BIG thank you from all of us girls! When we book again we will be requesting her as she promised us an even better & later night out next time, she was the best =)))

I am definitly going to recommend your company to everyone I know & we will always book with you in future for any upcoming special night outs...thank you so much again for helping taking care of our special girls night out! Toronto Best Limo helped take care of us from the beginning of our night to the very end! Thank you, thank you, thank you!!!

The worst company ever I highly recommend you NEVER use this company!! I hired them for my daughters prom they came one hour and ten minutes late, they brougt them to the wrong place which in turn made them really late for their prom, they missed the dinner and I am disgusted with this company!!Not even an apology! And they say they make everyone happy!! NOT!!! I will tell my story to highschools and inform them to NOT hire this company after what my daughter went through!!!!

• By:	TBL ( Company Rep. )

  Not correct
  

  Dear Madam,
  just to clarify that when you ordered the limo, you reserved the limo for a specific time and 2 days before the prom you called us to change the pick up time and we told you we can't promise anything since everything was arranged already but we will try our best and that day traffic was terribly busy so we still made it at the first arranged pick up time.
  And when you called us and said that the driver was driving in the wrong direction, i called the driver and he told me that he took a different route to get your daugther to the prom ASAP but when your daugther saw the way that the driver took she thought that he was driving the wrong way. And I personaly called you a couple of times but your phone was busy and another time somebody else picked up the phone and said it was the wrong number.
  But regardless of what occured on the day of service, we do sincerely apologize for what happened.

My friends and I booked a limo with Toronto Best Limo. I just asked for a simple stretch limo that would fit 10 passengers. When I called to make the reservation, they upgraded me to a white, exotic Cadillac limousine. I was very impressed with their customer service; they were professional and at the same time very down to earth. The service was wonderful. There's no competition with Toronto Best Limo. Thank you !!!

My daughter recently had her prom and we originally booked a limo with another company. But when it came time for the pickup the limo didn't show up. Fortunately, Toronto Best Limo was on the same street and the driver was picking up another group. I asked the driver to help us find an available limo company, so the driver offered to pick us up after he drops off the group he had and we agreed. A prom is an important event that a young girl attends and I cannot thank Toronto Best Limo enough for accommodating us. It was completely last minute and ensuring my daughter gets to her prom was not something they needed to do. She arrived on time as well before the doors closed. I have never seen any limousine company so willing to accomodate its clients. They didn't take advantage of our situation and did not over price us. If you need a limo for any event, Toronto Best Limo should be your first choice. The service was great!

I've used Toronto Best Limo's service for a while for rides to the airport and nights out. I recently used their services for my wedding. There were certain traditional things that needed to be done during the wedding and they were very accomodating. My family and myself appreciated this accomodation very much. It was such a wonderful service. The driver was very welcoming and friendly. You will not be dissappointed if you need their services.

I live in Oakville and me and a bunch of friends wanted to go out and celebrate finishing university so we decided to go clubbing. We booked a limo service with Toronto Best Limo to go to downtown Toronto. I'm speechless...their service was amazing. They were the best limo company I've ever dealt with. The driver was great with his wonderful smile. He held the door open for us and he held our hands so that we didn't fall while getting out the limo. It was a wonderful service, I recommend this service to anybody.

I rented Toronto Best Limo's service during the weekend for my birthday. We were planning on going to a club in downtown Toronto but when we got to the club, it wasn't happening so we decided to go to a different club. We called the dispatcher for Toronto Best Limo and he advised us that there was a $75 charge for the extra transfer and he said he would waive the fee since it was my birthday...which was really kind of them. After our driver took us to another club and one of my friends was feeling sick so we decided to leave early and when I called the dispatcher again to leave earlier then originally arranged, he told me that it wasn't a problem and the driver would be there in 5 minutes and he actually did arrive in less than 5 minutes. We got home happy and I kept Toronto Best Limo's business card on my desk for any future events. I really loved how flexible they were and they always try to accomodate customer's needs. I booked a lot of limos before and it's never been that easy to change plans last minute.

Last night, my wife, myself and some friends were heading down to the ACC in Toronto from the Hamilton area. Instead of driving ourselves, we decided it would be a lot easier if we booked a limo to drive us down instead. We did so with Toronto Best Limo and I must say it was a great experience. Originally, I was going to pay by cash, but however when the limo arrived, I did not have enough cash so I had to pay by credit card. The driver was then able to process the payment through an application on his iphone which he then sent the receipt to my e-mail at that time. Toronto Best Limo is definitely tech-savvy which was really convenient for me. The experience was phenomenal; makes me not want to drive to events since it'll be so much easier just to book a limo through Toronto Best Limo!

I use Toronto Best Limo a lot usually for nights out. But I finally found the woman for me, so I used Toronto Best Limo's service for my wedding. And as to no surprise to me, I was completely satisfied. I reserved one of their packages and everything that was promised to me was provided. Everything was done perfectly to a tee, even the type of soda I requested was provided. Our driver made sure we were all comfortable in the limo. You seriously can't go wrong with using the services of Toronto Best Limo!

Wow! Toronto Best Limo is simply incomparable. It was my birthday and my friends surprised me with a limo. The best gift my friends ever gave me. The driver was so friendly and very caring. My friend booked the limo through Joe and she said that Joe was very helpful and accomodating. If my friends decide to surprise me again, hope they use Toronto Best Limo!

I selected Toronto Best Limo for my wedding. The service was outstanding and unforgettable. They were very friendly and out-going! Affordable, professional, reliable....that's what makes Toronto Best Limo stand out compared to the other limo companies. Their service helped make our wedding day so much more special!

I called to get pricing for my wedding, and I got exactly what I was told. Good prices, good services, and they were on time! I wouldn't have had a better wedding without their help! Highly recommended.

This was definitely one of the best limo services I've ever used. I recommend this company to everybody. I would without a doubt use this limo service for future events. Thank you Toronto Best Limo!

A couple of my friends and I had a birthday event and decided to try Toronto Best Limo. Gotta say it was one of our better decisions. The service was impeccable! Our driver was so friendly and so easy to get along with.

Used a lot of limo services for birthdays and nights out and I must say Toronto Best Limo is by far the best. Very professional, reliable and pretty flexible too. I will be using Toronto Best Limo in the future for any events.

I used Toronto's Best Limo for the first time this past weekend and it was one of the best choices I made. The service was reliable, professional, friendly and efficient. I recommend their services to anyone.