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Treadmill Factory


375 Wellington Rd
LondonON
N6C 4P9

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Since 1988 we have worked hard to bring to you the ultimate fitness equipment collection The Treadmill Factory is an industry leader in providing premium quality fitness equipment at affordable prices. We pride ourselves in customer service, fully stocked parts department and well trained staff. Dollar for dollar, we offer the most equipment for your hard earned money. The Treadmill Factory shops the world for new and exciting fitness equipment manufacturers. We purchase in container quantities to secure the best possible prices for our customers. With no operating long term debts, The Treadmill Factory is very financially strong. We look forward to partnering up with you to help you achieve your ultimate fitness goals today, tomorrow and many years to come.

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3.9

14 reviews

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    Treadmill purchase and Torque F2...

    I went to the treadmill factory looking to purchase a treadmill and a gym. Mike was extremely helpful he made a few suggestions and had us try out a few treadmills we were very impressed with the True ps300 with the orthodic belt our Torque F7 functional trainer is amazing Mike set us up both on a extensive fitness program. My wife has lost 25 lb so she is very happy! We would higly recommend Mike and his staff to all our friends and staff
    Thanks
    Tim and Julie

    By: non-member

    Treadmill purchase and Torque F2...

    I would like to thank Mike Matous and his delivery staff for
    helping us get started on our fitness program. When we first went into the treadmill factory we did not have a clue on what to look for Mike was very professional he took the time to explain the difference On qualtiy fitness equipment and cheaper products set us up both for me and my wife on a fitness program for both our True treadmill and on our Torque F2 functional trainer It has been 8 weeks now and we have lost weight and feel better. % star all the way!
    Thanks Again Mike

    By: non-member

    Very Helpful

    I went in to the treadmill factory today to purchase a foam roller. I was greeted at the door by Adam. He was very friendly and polite. He recommended a few option and gave me a demonstration on how to use it properly. Our family is in need of a treadmill and I will definitely be back to make my purchase.

    By: non-member

    AMAZING EXPERIENCE!

    I purchased a bodyguard treadmill 9 years ago. it just now needed a little bit of service. I went in to see Mike at the
    Treadmill Factory, he reccommended a clean,lube, and adjustment. We started talking about Rowing machines. Mike reccommended the Concept 2 and also the R100. I ended up purchasing the concept 2 we have had a few service issues with it but Mike and Evan has helped us every step of the way!

    By: DKEEN

    Several interactions, mostly negative

    I've been in a few times because in London there aren't a lot of options. The guy is dishonest. I bought a treadmill (top end/ expensive) about two years ago. My wife wanted it. We said we wanted it set up for KM and when they left it was in miles. No big deal right? Well, they said we had to come in for them to show us how to change it (the manual didn't cover it). When I finally went in, he hardly gave me the time of day and just told me I had to do something technical but wouldn't show me how. I googled the terminology he used when I got home and finally figured it out. Then about a year later I was looking for a C2 rower. There website had it without a price. I called him and he said he only had one and wanted to get rid of it so if I came in he'd give me a good price. I went and he jumped on the brand they carried and went on about how it was better and the C2 was terrible and the chain would break and it would cost me $300 to replace. When I...

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    By: chuckit

    Great experience!

    I went into the treadmill factory to buy a bosu ball and a foam roller. Very friendly staff they recommended i upgraded to the rumble roller and gave me a demonstration on how to use it. Very please with my experience i will be back.
    5 Stars

    By: non-member

    Bad experience, no service

    Do not order from Treadmill Factory. They didn't completely fulfill my order. There is a label on the box telling us to visit http://ordersupport.ca/ . I completed the form one month ago and I'm still waiting for a reply. I've also sent messages to different email addresses they list on their website and nothing since. The after sale service is nonexistent. They only want your cash.

    By: wonk

    KC

    Bought an elliptical in Oct/11. Worked great until Sept/12. Called for service on Sept 16/12. Have been getting the run around ever since and still waiting for service (Dec 31/12)

    By: non-member
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    Additional Business Details

    edit this business
    Since 1988 we have worked hard to bring to you the ultimate fitness equipment collection The Treadmill Factory is an industry leader in providing premium quality fitness equipment at affordable prices. We pride ourselves in customer service, fully stocked parts department and well trained staff. Dollar for dollar, we offer the most equipment for your hard earned money. The Treadmill Factory shops the world for new and exciting fitness equipment manufacturers. We purchase in container quantities to secure the best possible prices for our customers. With no operating long term debts, The Treadmill Factory is very financially strong. We look forward to partnering up with you to help you achieve your ultimate fitness goals today, tomorrow and many years to come.

    375 Wellington Rd


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