I went to Winchesters to look for my dress in October of 09. Maureen was the attendant to me and she is the best! She knew exactly what I wanted and read my mind! It is January 24th and now my dress is in.
Don't expect your dress to arrive overnight, especially if you are requesting a bit of of change from the original dress. And, these women will not try and sell you a dress that looks terrible on you. Half of the dresses I really though I wanted and would look good in, looked terrible and they got me to try them on just to show me the difference between then and the one Maureen showed me.
Very happy.