They are very average. The vet, Dr. Helene Bouchard is very nice but very routine. Not a place where you'd want to leave your pet. The examination is too quick, not much detail and then a huge bill. I don't mind paying extra if I get caring service - this place just doesn't have "it".

The old lady manager at reception is a low class woman who has zero people skills, she should be working in a factory NOT as a representative of this practice. The staff is not welcoming and seem apathetic.

I don't recommend them - there are other places around toronto that are MUCH better.

I couldn't disagree more with the last two reviewers. My experience has always been amazing here. The doctor is wonderful and always listens to me. He is great with my little yorkie, and she loves coming to see him. All of the staff (including the older lady) have always been super friendly, knowledgeable, and helpful. I go to buy my dog's food here, because I love visiting them so much! I would recommend Yorkville to everyone!

The only reason why I didn't give a 1 star rating is because the vet is great here but the technician and the old woman are very snobbish. I found the old woman to be rude, unprofessional and lacked any knowledge when it came to the products. She just passed me off to another receptionist. If that were my practice I would not want that kind of staff representing me.

I have never met such cold and unfriendly staff. Booked an appointment was treated with such disdain I left

By far the BEST Vet Clinic I've EVER encountered. Everyone is very professional but still, super FRIENDLY.

My cat actually LOVES visiting Dr Allen. Keep up the good work!

I wish these guys could be my doctor. Wonderful, caring, professional, responsive and a lot of fun. Would recommend them unconditionally.

This is a fantastic place to take your pet. Dr. Gignac is the best vet when it comes to making my dog comfortable. Fees are very reasonable and Dr. Gignac does not push unnecessary procedures. Only reason I did not give 5 stars, is the daytime receptionist (an older lady), is not very friendly. Other than that all the staff is amazing.