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Last updated: Over a year ago
About Cozy Comfort Plus
Established in 1992, Cozy Comfort Plus has grown to become a recognized name in the heating and air conditioning business. Although its roots in Toronto are in its infancy, Cozy Comfort Plus can trace Go to full description...
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Cozy Comfort Plus, Toronto Reviews (5)
We bought a heat pump. Signing the contract was very quick, with installation within a week. However, promised government rebate has still not been processed six months later due to lengthy delays from recommended inspector. One unit started making noise within six months resulting in an unexpected $500 service call to fix the problem.
Not recommended, as customer communication is lacking in full disclosure. We were not warned about the lengthy rebate delays or the cost of the service call and were shocked when presented with a bill for service to a unit still under warranty.
Not recommended, as customer communication is lacking in full disclosure. We were not warned about the lengthy rebate delays or the cost of the service call and were shocked when presented with a bill for service to a unit still under warranty.
We use Cozy Comfort Plus as our default Heating and A/C
company and have been very happy with their service and performance.
Our family has been using Cozy Comfort Plus for years. We have had a furnace and a fireplace installed by them in the past 5 years. We have been happy with their service so far!! And the appliances have performed well too!!
Their service staff is also very friendly and competent. They have performed routine services for us on several occasions. Most recently, they have also helped us with the installation of our gas stove with required a licensed gas professional to run the gas lines and install the stove. On another occasion, they have serviced our AC unit.
Highly recommend these guys... A+++
company and have been very happy with their service and performance.
Our family has been using Cozy Comfort Plus for years. We have had a furnace and a fireplace installed by them in the past 5 years. We have been happy with their service so far!! And the appliances have performed well too!!
Their service staff is also very friendly and competent. They have performed routine services for us on several occasions. Most recently, they have also helped us with the installation of our gas stove with required a licensed gas professional to run the gas lines and install the stove. On another occasion, they have serviced our AC unit.
Highly recommend these guys... A+++
We had to replace the furnace in our house with a new one last winter. A friend introduced us to Cozy Comfort and we are grateful to that friend for this referral as the job was done in a very efficient and professional manner in a cold winter day. We strongly recommend Cozy Comfort because of the excellent job they did for us.
I learned about Cozy Comfort Plus from my brother. He had installed a carrier furnace, air-conditioner and some other acceceries for his home comfort. He was very satisfied with the work and their services after instllation. They also installed the same Carrier heating and cooling system for me two years ago. I have not had any problem since the istallation and I am very happy to make this decision to buy my central air system from Cozy Cpmfort Plus.My brother and I took their extended warranty and they come every year to maintain our systems. Thank you Cozy, and keep up the good work.
Thank you
Amy Reezman
Thank you
Amy Reezman
I bought a furnace from these people, with an "extended warranty" which requires that they come every year to clean and service it. The only problem is, they don't come - I tried 5 different times to get them to come clean it, they make appointments and then just don't show up! The reader is strongly recommended against using this company.
Cozy Comfort Plus stands behind its products and serivces. We encourage the customer who posted this review to call in and talk to one of our service advisors. In case of any problem, please ask for our service or general manager for immidiate response.
We assing a two hour window to attend to a service call. We arrive at every address withing the promised time. In an unlikely event, if we can't be there on time we always call to rearrange.
Cozy comfort Plus' service dapartment has no record of any customers' complaint about any of our service technicians not showing up on time.
We assing a two hour window to attend to a service call. We arrive at every address withing the promised time. In an unlikely event, if we can't be there on time we always call to rearrange.
Cozy comfort Plus' service dapartment has no record of any customers' complaint about any of our service technicians not showing up on time.
Lies and more lies. I tried to speak to the General Manager at the time, they wouldn't put me through. They have no service advisors, just someone who tries to smooth things over when they don't show up for appointments. Complaint records? What a joke.
Additional business details
Email address:
brian.kar@cozycomfortplus.com
Established in 1992, Cozy Comfort Plus has grown to become a recognized name in the heating and air conditioning business. Although its roots in Toronto are in its infancy, Cozy Comfort Plus can trace itself back to over five decades in the heating and air conditioning industry.