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Theft on Premises

By: mcbean2477 | November 22, 2014

Since I cannot give this company ZERO stars, I must resentfully give it 1 star.
I signed a contract for a medium unit and started off by storing about 12 boxes of leather-bound books in the unit. I was selling my house and moving and planned on storing a lot of my belongings to un-clutter my house to make it more presentable for showings. Shortly after this, I broke my right foot and could not walk up to my 2nd storey unit anymore and did not manage to move in anything else. I asked the company if they could move me to a ground floor unit but I never heard a word back from anyone at Sentinel. After my foot healed in 2 months, I brought some more things to my 2nd storey unit to find that 1/2 of my books had been stolen. The lock was in place and there were no signs of breaking and entering. I had purchased one of Sentinel's locks that was displayed at the desk when I signed my contract and thought that there was some kind of security at this facility. I am always careful when...

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Great job

By: happymickey | November 22, 2014

Your staff were on time and polite. They cleaned my home from top to bottom using the same products I buy from Safeway. I have tried many maid services who never showed up or tried to clean with a bucket a mop and a spray bottle or something clear. The cleaning products you use make my house smell nice and looks clean. I am going to have my house cleaned by your company all the time.

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