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Furnace, humidifier & hot water tank...

By: non-member | October 29, 2014

The site visit by Luc Ménard was well done. He was on time, courteous and knowledgeable. He looked at various options for the furnace venting and arrived at the solution I was hoping for. Rather than give an estimate on the spot, he took the time to prepare a professional detailed quote, with options, and sent it by e-mail. He was open and available to answer questions afterwards. I truly felt was getting good value for my money because he didn't try to push products that were more than I needed for the size of my home. He even came the morning of the installation to follow up with the installers, ensure they understood and had everything they needed to do the job.
The technicians/installers (Mike, Nick, Mat) were on time, polite and again knowledgeable. They were professional and hard working. I was impressed with their work ethic: no long breaks, no texting and playing on their smart phones! I went down to the basement every once in a while to see if they needed anything...

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