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Empire Yard Services

246 Stewart Green SW, Suite 2454
CalgaryAB
T3H 3C8

T: 403 217 2823   F: 403 532 1095   
Weekly Lawn maintenance, Aerating, power raking, fertilizing, Christmas Lights and snow removal services
Had hired Empire Yard Services (ka Empire Snow Removal, Light Kings) for weekly lawn maintenance. Did a so-so job. Toward the fall I noticed that many of our trees (5) were dying. Noticed that the bark around the bases of all of these trees was stripped...

Had hired Empire Yard Services (ka Empire Snow Removal, Light Kings) for weekly lawn maintenance. Did a so-so job. Toward the fall I noticed that many of our trees (5) were dying. Noticed that the bark around the bases of all of these trees was stripped circumferentially and the ones that weren't dying (bigger trees) had marks from a grass whipper (also on the lawn furniture). I had an arborist come by to confirm that the girdling around the trunks was the source of their demise (not cheap). Paul, the owner, became quite confrontational when I pointed out to him that his crew had killed 5 trees in my yard. He said he wanted to see if they came back next year. Well the trees never came back, and neither did Paul. He refused to answer multiple phone calls and would not take any responsibility for killing the trees. He was referred to the better business bureau. He refused to address the complaint and subsequetly lost his BBB accreditation as a result. Cost of replacing those trees is probably over a thousand dollars. Extremely dishonest, unprofessional, untrustworthy. There are many lawn care/snow removal/Chirstmas light hanging services out there. Avoid this one at all costs.




COMMENTS ON THIS REVIEW
  • By: JENNIFER

    Killed 5 of your trees! Oh my! I would be sooo mad!

  • By: EMPIREYARDS ( Company Rep. )
    New ownership

    Philstein,

    I am sorry to hear about your unfortunate experience with Empire Yards and the previous owners.

    We purchased the company over a year ago, and we are committed to superior customer service with special attention to any customer concerns.

    Under the new ownership we are accredit with the BB and have an A+ rating.


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