We order from Swiss Chalet all the time. Our regular store was closed and tried to get delivery from another store 6 km away. They said they couldn't change the store for delivery. What crap is that. Are they not trying to get business instead of driving it away.

I'm done with a business that doesn't think the customer is important.

I dont like eating a baked potato without sour cream and I dont like to eat bread without butter....I asked specifically for these things and they didnt give them to me at take out. Now this mght not seem like a big deal but it wrecked our meal. We specifically dont eat at this swiss chalet because they give the smallest pieces of chicken. The one on 24 iss where we go. Anyways I will stop going here again because this isnt the first time ive had bad service. I took a break from ordering from here because of a rude manager at the window/ long wait times and thought I would try them again tonight. Screwed up again. I wonder if they know why restaurants go bankrupt.

Swiss Chalet Dundas Rd Cambridge Ontario -
For the 2nd time our family has had severe stomach upset with this restaurant. Bad diarrhea, vomiting and so on ... Lost several nights sleep tending to kids and worrying if this is e-coli or some other pathogen. The first time I thought it might be a coincidence but now with this second bout - I am certain that it is related to the food at this restaurant. From what I have read on this site and on the web in general this seems to be a common theme with this food chain.