"i know i know, this dealer ship does not have the best ratings since 06-09. But me and my wife have purchased two vehicle's in the last two years, and let me tell you. the service was AMAZING! i was surprised that a business/dealership that loves to make money, really cared about the service they provided em and my wife more then what dollar amount..."

"I have nothing but great things to say about West End Nissan. After shopping around all day on a Saturday I finally ended up at this dealership. There staff treated my family and myself head and shoulders above the rest of the dealers we visited. We had a great salesman who actually listened to what we were looking for and wrote it all down...Imagin..."

"I bought a used vehicle from this dealership and had many problems with it within the first two weeks I had the vehicle. Because of the year of the vehicle I wasn't offered a warranty but was given an inspection that said the only thing that may be a problem in the next little while was the tires because the tread was low. Within the first week of..."

"My recent experience purchasing a new Dodge Charger at Derrick Dodge was well above par. The sales rep was knowledgeable, patient and thorough. He took the time to help me understand all the features of the car. After a very pleasant test drive [no salesy talk or chatter], I was ready to talk terms. After a reasonable amount of haggling..."

"Click this Video Link or copy and paste it into your browser window if you don't believe: http://youtu.be/5hCSZYcajrY I live in the west end of Edmonton about ten blocks away from the Hyundai Dealership where I bought my 2011 Elantra from and where this all took place. What was to be a simple oil change, a squeaky foot rest and the..."

"We purchased a new vehicle in July 2011, we were told by the sale person that we would get free oil changes, we asked what the catch was, he said no there was no catch, great we thought!! Now I have taken my SUV in for its first oil change …guess what there is a catch….you have to pay for everything else they do like inspections and tire rotation…..."

"My friend bought a Ford truck from them. He always tell me that this dealer provides great service and very knowledgeable. No problem for him since he has his vehicle serviced with them."

"I made a mistake of buying my car here, cars are more expensive than other nissan dealership & people here are bunch of in-your-face crooks & liars, they don't honor the contract & even the manager admitted to me that his finance officer & sales agent lied to me and his OK with it!! so think twice, 3x, 10x before considering buying a car here. "

"Thank you Bavaria BMW. Your sales and service team is fantastic. Everyone is a pleasure to deal with. When my vehicle broke down, they went above and beyond to make sure that my issues where dealt with in a quick and prompt manner. I can't say enough good things about them. If you are looking for a new car or service depot for your existing BMW,..."

"THIS IS ONE THE WORST DEALERSHIP I HAVE EVER VISITED. THEY HAVE NO CLUE WHAT THEY ARE DOING. THEY NEVER RESPOND TO YOUR PHONE CALLS OR EMAILS AND THEY PUT YOU ON HOLD FOR OVER 20 MINUTES. TOTALLY DISORGANIZED PLACE, IT IS NOT ONLY SALES THAT SUCKS EVEN THE SERVICE DEPARTMENT SUCKS TOO. THEY NEVER KEEP THEIR PROMISE "

"Long story short: After buying a used car last Thursday, I was told it would be ready for pick-up on Monday. I go pick it up and it is not there, but they can deliver it to me the next day. Now, two days later, I still haven't received it. I called to tell them I'd like to cancel the contract based on reasonable delivery time (it's a used..."

"I bought a brand new Honda Civic from this dealership. Was NEVER given the spare key or valet key! The salesman quit, probably knowing what a scumbag company he worked for. Then the manager told me I'd have to buy the keys because he couldn't find them and I had no proof that I was never given the keys in the first place. What a bunch of idiots...."

"Drove up from Calgary for a used Land Rover, I got there and found exactly what was described to me over the phone, got fair deal on the vehicle. On the drive home (at night) one of my xenon head light bulbs ($200.00) burnt out, when they called me the next day to see how everything was I said ``great`` other than my bulb, which clearly was out of their..."

"Waterloo Ford will way under price your used vehicle and then sell it for alot more. They make promises and then don't keep them. If you want to get ripped off, taken advantage of, then this is the place to get hosed. The receptionist, you can't even understand - transfers you, get cut off or on hold for a long time and then when you..."

"Sorry to say this used to be a great dealership and service department but due to them making a mistake with scheduling and then being soo rude to me I will never return. I asked to speak to managment several times, still waiting, too bad."

"I would recommend avoiding this dealership. I have never dealt with a dealership that was so out of touch with their staff and their decisions and how incredibly rude they are. Despite all of the poor reviews and warning we got about Team Ford, we decided to check it out because a friend of ours was a salesman there. Initially everything appeared..."

"In Dec 2009 I purchased a brand new honda civic at Millwoods Honda. I had their technican to install a remote control system for my car my brand new car. I took the car home that evening and I noticed a funny noise it was making. Then the following day the car wouldn't start so I had to get it towed to the their location to get it fix. It..."

"I live in the west end of Edmonton about ten blocks away from the Hyundai Dealership where I bought my 2011 Elantra from and where this all took place. What was to be a simple oil change, a squeaky foot rest and the replacement of two cracked door handles on my new Elantra has now turned out to be a three month, seven return visit marathon of frustration..."