"All of the staff was extremely helpful. I would recommend Bank Street Kia to all my family and friends."

"They have a very friendly sales person who was not pushy. The finance employee was also very friendly and offered a lot of advice and words of wisdom. Both of these employees were working later in the evening and still presented themselves with energy and enthusiasm."

"I was very pleased with the way the salesman handled the purchase of my pre-owned Galant. He was honest professional and very helpful. I would recommend Bank Street Mitsubishi to my friends and family for their future car purchases. Overall they made it a wonderful car buying experience. Thank You!"

"I had taken my car there numerous times to fix a warning light problem, and the problem remains. Also I asked them to replace my worn out all seasonal tires with the same tires ans they put on winter tires. I did not find out until driving through the summer and into the fall season even though I had taken my car in for servicing with them several..."

"I have bought my car from a different place and installed 22’’ wheels on it since it was brand new. And every maintenance the wheels were on my car. But the last time they did the regular oil change and routine check they broke the wheels lock and when I took my car ,they informed me that the wheel key for lock was broken because of excessive..."

"Brought my car at Mazda Youville and bought the warranty. I had a CEL light. Instead of them scanning the code first they replaced the splash guard saying it would resolve the issue naturally it didn't. Then they decide to scan the code realize it's a wire to my barometric pressure sensor. Instead of it being a 80$ for a one hour job..."

"I had bought a used Subaru from a used car place in North Gower, and a few months later I discovered that the odometer had been turned back. Westboro helped me research the car, and gather the info I needed to take legal action against the other dealership. They went out of their way to help me, so when I decided to go new for the next car, I..."

"i bought tundra by italien bud i make sure that he have 1.75 commision in the deal but i need the best service on the planet"

"So I spontaneously decided recently that I might like to have a car for the summer. So I decided to check out leasebusters.com. This website allows you to takeover someone else's lease! So after some searching I found a 2004 Volkswagen Golf. 6 months left on the lease and 40,000 km left!!!! This was perfect for me, I ride my bike..."

"If your thinking about buying from Tony Graham Infiniti just don't. Don''t expect any deal and how about a FX35 that blows a wind-shield wiper motor in Decemeber in a snow storm. Then wait 10 days for parts to be shipped don't say you weren't warned. I gave a half a star cause they have a nice tv in the waiting area."

"I went in trying to lease a Toyota Matrix. I hadn't even agreed to lease the thing yet, and the salesman, whom I will not name, said he was gonna call his manager and tell him that we were excited and ready to lease a Matrix. Then he proceeded to PRETEND to make a phone call to his manager, explaining what was happening. It was totally asinine, and I..."

"Driver's of Ottawa be weary: Never EVER bring your car to be fixed at The TONY GRAHAM LEXUS TOYOTA on Merivale - They will charge you 800$ to NOT fix your car (because THEY had misdiagnosed your car and replaced a part that obviously didn't need to be replaced), let you drive off the lot and almost get into a serious accident 500 meters down the..."

"This is the only dealer I have done business with for a new vehicle. We leased a 2007 Caravan. The first time I brought it in was to get all the speakers replaced, as per a Chrysler Service Bulletin, so long as at least one speaker was failing, which was the case. I was treated rudely on the phone when I explained that the bulletin..."

"I initially though I could trust this dealership. I was wrong. Full story can be found here: http://www.j-body.com/community/showthread.php?t=28261 And a responce to the service adviser's e-mail here: http://www.j-body.com/community/showthread.php?t=29065 "

"be very carefull with St Laurent Volvo, they will charge for parts that are not required. The employ overzalous mechanics that are paid on piece work!! "

"I once went in there for a tire rotation. They did not tighten 2 out of 5 bolts for my rear wheel. It ended up flying off my car on the highway (beforehand I heard a slight noise, and pulled over to check. I thought it couldn't be the tires, as I just had them rotated!) Nobody was injured. I went back to tell them what happened They refused..."

" I had a 9:15am appointment for a simple oil change. I was forced to wait 75 minutes. Enough said."

"I initially though I could trust this dealership. I was wrong. Full story can be found here: http://www.j-body.com/community/showthread.php?t=28261 And a responce to the service adviser's e-mail here: http://www.j-body.com/community/showthread.php?t=29065"

"Always get a great feeling when dealing with this dealership not to mention the great service."

"If you ever have any car problems i would recommended Daniel Drouin from Nappa/Turpin. Very nice guy and took care of my car and my schedule. His team worked on my 99 Saab and never once have i had a surprise, plus they always ask before they do! Daniel runs a tight shop and i was very impressed. Keep it up Daniel!"

"I will gladly purchase a Toyota in the future. At this time I can say that they will gladly sell you a vehicle with all the bells and whistles but forget to mention it later."

"I have a 2007 Ford Edge which was purchased at this dealership. The buying experience was great and was treated very well. The problems I have relate to the "after-sale service". My 2007 Edge has been in 7 times for wheel-related issues and they keep charging me to mistakes made my their mecanics. My heat shield was removed in order to inspect the..."

"Just picked up a 2009 Jetta TDI from Citiwest Volkswagen and I abaolutly love it! Prior to going to Citiwest I had gone to Bytek & Huntclub. Citiwest was by far the best, the sales guy was knowledgeable, and not pushy at all, and most important... they gave me the best price! If you live in the Ottawa area and are looking for a Volkswagen, Citiwest would..."

" I phoned the day before to make an appointment to have my car repaired. I brought my car in at 6:50 AM waited for a service consultant. After 2:00 my car was still not in to get serviced. I phoned 5 times, left messages, at 3:50, I find out they did basically nothing and charged me $90 for it. My car is still not repaired. How long do they need?..."