BUSINESS DETAILS

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Purolator

3330 Hawthorne Rd
OttawaON
K1G 3W9

T: 613-736-7266   F: 613-736-6766   
Where business is going.
STILL WAITING February 8, 2012
My parcel was delivered to the wrong address on January 31/11. Still waiting for Purolator to find it and deliver it to me. Service is terrible. D.Gardner Kanata On.

My parcel was delivered to the wrong address on January 31/11.

Still waiting for Purolator to find it and deliver it to me.

Service is terrible.

D.Gardner
Kanata On.


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JOCKERS!!! December 26, 2011
NEVER AGAIN,HOROBLE CUSTOMER SERVICE!

NEVER AGAIN,HOROBLE CUSTOMER SERVICE!




COMMENTS ON THIS REVIEW
  • By: PUROLATOR
    Assistance

    Hi, this is Catherine. Is there anything we can assist you with? You can send us the details to customer.care@purolator.com. Thank you

    Catherine Côté

    Customer Care Team

    Email: customer.care@purolator.com


    Follow us on Twitter:

    http://twitter.com/purolatorhelp


    Visit us on:

    www.purolator.com


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NEVER EVER AGAIN...THIS IS NOT RELAIBABLE COMPANY, WAS A URGENT SHIPPING FROM USA, NEVER DELIVERED, WHEN CALLED THE WOMAN SAYS THAT THEY HAD 2 ATTEMPS, AND WE ARE OPENED 7 DAYS A WEEK, THEY WILL NOT BE HONEST WITH A CUSTOMER. VERY SAD EXPERIENCE.

NEVER EVER AGAIN...THIS IS NOT RELAIBABLE COMPANY, WAS A URGENT SHIPPING FROM USA, NEVER DELIVERED, WHEN CALLED THE WOMAN SAYS THAT THEY HAD 2 ATTEMPS, AND WE ARE OPENED 7 DAYS A WEEK, THEY WILL NOT BE HONEST WITH A CUSTOMER. VERY SAD EXPERIENCE.


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I will never again use PUROLATOR! They come up with horrible excuses. If you can't find your tracking number there is nothing they can do despite the amount of information that is needed to send something. Address, NAME!, phone number. This company is useless to...

I will never again use PUROLATOR!
They come up with horrible excuses. If you can't find your tracking number there is nothing they can do despite the amount of information that is needed to send something. Address, NAME!, phone number. This company is useless to me.


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I have no idea why it takes two weeks for a package to go from Mississauga to East Toronto? Now a package that was to be delivered yesterday in Orleans is now lost, which has put three companies behind a minimum three weeks. I would like to continue...

I have no idea why it takes two weeks for a package to go from Mississauga to East Toronto?

Now a package that was to be delivered yesterday in Orleans is now lost, which has put three companies behind a minimum three weeks.

I would like to continue using a Canadian Company but UPS is more reliable for the price.


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I have no idea why it takes two weeks for a package to go from Mississauga to East Toronto? Now a package that was to be delivered yesterday in Orleans is now lost, which has put three companies behind a minimum three weeks. I would like to continue...

I have no idea why it takes two weeks for a package to go from Mississauga to East Toronto?

Now a package that was to be delivered yesterday in Orleans is now lost, which has put three companies behind a minimum three weeks.

I would like to continue using a Canadian Company but UPS is more reliable for the price.


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AMAZINGLY PROMPT December 7, 2011
Honestly, due to my past bad experiences, I was pleasantly surprised that my two packages arrived separately but on time this month. Delivery guy was very friendly.

Honestly, due to my past bad experiences, I was pleasantly surprised that my two packages arrived separately but on time this month. Delivery guy was very friendly.


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WORST COMPANY November 7, 2011
Customer service is awful- the woman I talked to was rude and unnecessarily condescending. They were supposed to deliver my phone to my address but it is apparently "undeliverable" because they for some reason are not able to call my phone when they get here to be...

Customer service is awful- the woman I talked to was rude and unnecessarily condescending. They were supposed to deliver my phone to my address but it is apparently "undeliverable" because they for some reason are not able to call my phone when they get here to be let into the building.
Apparently my only two options are waiting outside my building for 8 hours or not getting my package because I don't have proof of residence at my new house yet and cannot pick it up without proof on my ID.


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We sent a parcel for overnight delivery. Even thought the unit number was written on the box, it wasn't written on the shipping label so when the truck arrived at the building they *apparently* didn't know at what unit to leave it. But, the would-be...

We sent a parcel for overnight delivery. Even thought the unit number was written on the box, it wasn't written on the shipping label so when the truck arrived at the building they *apparently* didn't know at what unit to leave it. But, the would-be recipient's phone number was clearly on the shipping label on the package! All they would have had to do is dial that number to tell them to come downstairs to collect the package. But no.. the package we sent Thursday to be delivered Friday will now, for some reason, not be delivered until TUESDAY!!!


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USELESS September 30, 2011
This company is useless. After failing to deliver my package and saying no one was there, they left a message telling me i had 2 days to pick it up. The location was miles away from where I live and horribly accessable. I would never use them.

This company is useless. After failing to deliver my package and saying no one was there, they left a message telling me i had 2 days to pick it up. The location was miles away from where I live and horribly accessable. I would never use them.


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