The brazilian wax was extremely painful and the girl was not very courteous. She wasn't friendly at all and I don't think she did a very good job. The room was not clean and I did not feel welcome in there. I've had other waxes done for a cheaper price and for a better service.

Yes, it's true, the front staff are generally rude and unpleasant, but I went to Nina for a Brazilian wax on the recommendations of two people, and was extremely satisfied. She's courteous, experienced, and fast. I would definitely see her again.

I have been going to Amalfi for just over 4 years now. I have to totally agree with the comments about reception (I work in customer service myself, and know that they're pretty far off their game). I do have to admit though, the staff at the front have gotten better since my first few experiences 4 years ago, but maybe that's just because they've gotten to know me as a regular.

I also have to agree about Beatrice being the best for Brazilians. I have had horrible experiences elsewhere, and even there with someone else. I no longer go to anyone but her. She makes you feel comfortable (or as comfortable as you can be with someone doing that to you) and it is obvious that she really enjoys her job.

I've had my hair done there 4 times now with 4 different people, and was extremely pleased with 3 of them. The 4th girl was a bit of a let down, I also had her do a brazilian once, which I won't have done with her again...She also had a bit of an attitude.

Basically, if you go to see the right people, you'll have an amazing experience, there are just a few bad seeds....

I go there for waxing and I always ask for Beatrice. She is the nicest and the best. She is gentle and fast so hardly any pain. I will admit that the front staff is not very friendly but i just ignore them.

I just had a Pedicure and Manicure done with my Wedding Party and we were all more than satisfied. We came in asking for more than we had booked and they all tried the best they could to accomodate us all. We got to bring in our wine and it was great. The staff were all friendly and accomodating. I guess everyone has a different taste in atmosphere and different expectations in salon/spa. As for me, I would definitely recommend The Amalfi Spa to anyone I know.....

Very painful wax job... It was my first time there. :S
I can't wait to find a good one!

I agree with some of the comments above.

I have been going to Almafi Spa for about 6 years now and I can tell you that the quality of serice depends on the person you get.

For eyebrows ask for Nina, she is the best!
FOr brazillan ask for Beatrice she is the best!

Once Beatrice wasn't there and I took a chance with someone else and got a new girl who pulled the wax strip of slowly leaving the hair still there...never again! No Beatrice no brazillan.

I went to the amalfi spa to get a bikini wax. The girl that helped me was really nice but I have never had a wax job this painful in my entire life. She pulled the wax slowly and pulled the wax off and no hair. OMG I wanted to vomit from pain. She did it again and got the same result and then a third time took all the hair off in one swift movement (finally).

I had the worst experience here!

I have been to Amalphi a couple times before and had okay service. The front desk staff aren't the friendliest and its true, they make you wait for your service, even though you have an appointment.

I had an appointment the other day for a brow waxing and I had to wait 15 minutes, until finally I asked the girl at the desk what was going on. She then called the aesthetician over and told her to see me. It was then that I realized she had been sitting in front of me the entire time!

During the waxing, I felt a bit pain, more than usual, and also felt that the lady was trying to be quick to get it over with. Once the waxing was done, she realized she had ripped a layer of my skin off on both brows!!! All she said was very weak "sorry", and told me that I should have let her know beforehand that I was sensitive. In that case she said she would have put powder on before waxing ( I am pretty sure they are supposed to put it on regardless).
After escorting me to the desk to pay, she ran off and didn't say anything.

I had to advise the girl at the desk of what happened, and she still had the audacity to charge me 12 dollars (a discounted price)to get my skin ripped off!

I had to go back later to get my money back! and even then, she made it seem like it was my fault and like she was doing me a favour.

In the end, she gave me a gift certificate for ANOTHER brow wax because they can't do refunds! Like I want to go back there after that awful experience.

There was no reason why that should have happened. I have had my brows waxed for years, and this has never happened to me before. Now, I have a very red scar under both eyebrows which were, as imagined, very irritating and sore.

All in all, the service was far from reasonable, and they should have deeply apologized for what they did and offered me my money back, at least!

Do not recommend this place. Its too bad for the other great aestheticians who work there.

The woman doing my manicure seemed annoyed with me, which made it a very uncomfortable experience. The place was filthy, and I felt like they couldn't wait for me to leave. I'll never go back.