I have used Rosebank Animal Hospital for the past two years, my experience has been fabulous for both my dogs, the friendly greeting as soon as you walk in to full explantions form the vets for any procedure they are doing on the dogs. Would highly recommend this facility

Horrible, mean receptionists. Act like they don't need your business, so why give it to them? Brutal. Wont be back!

We called this vet, to take our new born puppy for checkup. recommended by our dog trainer. well, we are glad we found out right out of the 1st phone call, these people are very rude and unprofessional. We didn't even go past the receptionist. She was very rude. her name was Lisa. I am not sure why this place will hire such a person who will not even talk like this to a new parents of a puppy.
Imagine what they will do to your pets!! if they cant even talk to people. I hope the Dr's are not like their staffs.
I am sure there are many nice places in Pickering. We will find one and post amazing comments.
This place needs some training of customer communication.

We called this vet, to take our new born puppy for checkup. recommended by our dog trainer. well, we are glad we found out right out of the 1st phone call, these people are very rude and unprofessional. We didn't even go past the receptionist. She was very rude. her name was Lisa. I am not sure why this place will hire such a person who will not even talk like this to a new parents of a puppy.
Imagine what they will do to your pets!! if they cant even talk to people. I hope the Dr's are not like their staffs.
I am sure there are many nice places in Pickering. We will find one and post amazing comments.
This place needs some training of customer communication.

Rosebank is an amazing clinic. Our animals are cared for as if they were their own. They take the time to explain exactly what the issue is and provide options when there are decisions to be made.