I feel cheated and abused! I've given this place more than a couple chances and they haave let me down everry time. From not honoring tire warranty to installing the wrong blower motor. Their price is always over quote and they are too un proffessional to give written quotes on car starter installs as I am supposed to "take their word for it"...really? DO NOT take your car here! ica

i bought some 3- vent covers..i knew i should probubly not have but i thought id take a chance..they barely lasted a year on top of my rv before they broke down from the uv's from the sun..they basically turned into small wafer like peices that looked like crakers..the worst plastic junk ive ever seen,,and they were 40$ each not to mention installation..whats my time worth?..i will never go to crappy tire ever again as long as i live..tired of the junk they sell..this was the quesnel crappy tire in bc..i wrote a review on these vent covers on thier website and they never published it

My experience with Canadian Tire at confederation and preston has included some dodgey work.

I had a set of nordic winter tires installed and they are directional tire and they were put on wrong, showed them and they reinstalled confed

Wen to Preston had tires and lights changed on my truck or so i thought. Driving at night a month later and thought to my self these really seem no better, when i installed these bulbs on our other car it was an incredible difference. As it turned out they charged me for the upgraded silver star, but never installed them.

The mechanic took one look, and said by the fact that they both had a yellow tinge, not bright white, that they hadn't been changed, probably an honest mistake. Another guy who identified himself as Assist Manager made up some bull about the a bad light, making no allowance for the fact that both lights were than changed out.

Haven't been back to preston

I went because i needed some tires installed asap. I dropped my truck off in the morning after washing it and left. 3 hours later they called me so i went to pick it up. The girl working the counter was very nice and probably the best employee in that dept. So i go out to my truck and notice a paint transfer and scuff in the tailgait about waist hieght. I left to meet an appointment and driving on Circle drive my hood started bouncing up and down, they had left the hood popped and the secondary latch was all that was holding it down. I went back. The service manager (Tyson i think his name was) offered to buff out the scuff and buy me an oil change. I mentioned i use synthetic and his offer left the table. All in all it was a bad expierience and although i delt with one great employee, i cant look past the shops blunders. I just hope the tires are properly installed. Canadian Tire is an ok place to buy stuff for ur house but the automotive shop fails GREATLY in comparison to real automotive shops.

I actually worked there many years ago when it was new and at that time they did have a many talented mechanics but many of them either retired or left soon after due to the poor wages and bad management. They started to hire young apprentices and mechanics with little experience and skills who were willing to accept the pay which sounds like it is still going on to this day.

The Service manager at that time was the owners son who had no mechanical knowledge and very little to no managment training which was a major problem that was never addressed. He caused so much unnecessary stress to the employees and to many valued customers over the years ...such as shame.

The Manager and supervisor have to be the rudest people,i can not see why the owners do something about them.I guess they don't give a crap.After having my company vehicle miss-diagnosed
for front end parts.I was told if you don't like it go somewhere else.Well guess what i have, and have told every one i know about how they will rip you off.

I called twice asking about first time vehicle inspections. The kid who answered said yeah we're open on Saturday at 7am but come early cause it's first come first serve. so, i wake up at arrive at 6:45am. i'm the first one there. i'm waiting till 9am when everyone who arrived after me has left with their vehicles. i go to the front counter. The kid says oh yeah he's finishing up a transmission flush. It'll be done right away. Ok, weird cause i bought it from a dealer in alberta and i would have sworn he said the vehicle just had an oil change. Another lady goes up and says is the transmission flush done on my car yet. I look outside and see my car sitting there. i march up there and the kid says oh i must have confused you with some other lady. What's your name. What's my name? it's i've been sitting here for 2 hours waiting! The kid now says oh you failed the inspection. After two hours he left me sitting there waiting? So, i call the dealer from the canadian tire phone. The dealer says with less than 10000km on the vehicle and an inspection done before i bought it, it will pass. The kid says uh, it didn't because of the shocks. The dealer says goto another shop to check it out and he will talk to the service guys at his dealership. I got another shop the next day & the vehicle passed the inspection. I WILL NEVER GO TO CANADIAN TIRE AGAIN...IFYOU VALUE YOUR CAR YOU WON'T EITHER!!!!

Recently my car had a problem with an oil leak so i decided to take it into the Canadian tire service shop since my girlfriend works there and i could get a 10% discount. The next day i get a call from the shop telling me the diagnosis and that its going to cost about $800, i agree to this high price but the next day i get another call giving me a different diagnosis and that their first was wrong and the price has gone up to $1200 they tell me they already have a used part ready to go that they will put in. once again the next day i get a call about how the used part is broken and yet another new diagnosis with the price over $2000. at this point i am so angry, my car has been in the shop for close to a week and nothing has been done except for wrong diagnosis i know about cars and what it took them a week to figure out i could have done much faster. i talk to the supervisor who is very rude and unhelpful he says that he will speak to his manager and call me back the next day to tell me the final result. he fails to call for the next 3 days. at this point i am so pissed i go into the shop and ask to take a look at my car, not much at all has been done and there is also a new scratch all along my back bumper. after a long fight with the manager he says that my car will be fixed along with the bumper for the price of $1250 tax included. finally when i go to pay they tell me that i cannot use my girlfriends discount because we do not live together!

all in all a terrible experience. their mechanics are very poor and do not know how to do anything, manager is very rude and not much different can be said about the store owner. very disappointed and will never ever return there and i will do my best to prevent others from making the same mistake i did.

I've used Canadian Tire at Preston Crossing several times for various repairs. I can't say I have ever had a problem with a repair or a part. On occassion I find their rates expensive mostly because they charge according to "the book" and a job that takes 30 min. can be charged significantly more time. I hate that their is time alloted for diagnosing the problem when you go in and say change or fix something.

I had a couple of new tires put on my VW Jetta at Confederation location in Saskatoon. I was driving down the highway at 100km/h when my car started to shake and I got to watch my front passenger tire roll ahead of me into the ditch, while my front end hit the ground and I was able to slide to the edge of the highway. The tow truck guy came out and looked at the damage and the lug nuts were over tightened. Never again!