"Do not support this store or you are supporting puppy mills!!!!!"

"I love going to this store to get all of the stuff for my cats, the scratching posts, the little carpet cat houses, cat toys, etc. So I'm there, doing my thing, you know, looking around, thinking about what to get for my cats. Then this little hot wheels car hits me on the foot. I'm like, "what the heck?" This isn't a hot wheels store,..."

"My bassets love going here. They are very good with animals and always treat them like family. Complete with bandanas. I recommend them to all my friends."

"On a technical perspective: this place is the pits. I was provided the worst advice and I am still paying for it. My poor tank is in major triage. Customer service: is the worst. They are a batch of kids with poor manners, swearing kicking each other, while customers are waiting for assistance. SO UNPROFESSIONAL and they don’t..."

"This is small pet supply store in oakville but they have everything. i really like the toys and beds they have in the store.great service.nice website!"

"I had been taking my 2 dogs to this location since 2005, for grooming services. I had always had exceptional service, but the staff has recently changed, and the last time I took my dogs, I was extremely dissapointed. As every poodle owner knows, they get very matted, and with 2 kids under the age of 3, and a husband who works around the clock, it is not..."

"If I could give less than a one star, I would. After reading the positive reviews, I thought it sounded like a great training opportunity for my dog Spike. Upon visiting the facility, I was greatly suspect when I was not permitted to see the whole training facility and only the main hallway. It also smells. There is one trainer - although you will be made..."

"I bought a puppy there a few years ago and was told that he would not shed because he was a shih-poo sheltie. After taking him home and falling in love with him, my family discovered that he indeed does shed A LOT. After his first vet visit, we were informed that he was not part shih tzu, part poodle, OR part sheltie. About a year after our purchase, we..."

"trent pet is one of the cleanest pet store in oshawa when i went in, there was no smell all the animals are kept very clean and they where very helpfull."

"Was hesitant to get my puppy Chico away for a few hours to get his first groom but felt better as I talked to the groomed Danielle as she assured me what was goin to be done and that I could watch him being groomed through the window my Chico seemed to like his first groom alot and I was happy I could watch Danielle did a great job will definitely ask for..."

"I purchased a name tag with diamonds all around the border for my INDOOR cat. Within 2 weeks, more than half the diamonds had fallen out. When I took it back to the store with the receipt, they would not give me a new one and stood by their cheap product. Dollar store merchandise holds up better than theirs. Don't buy their crap!"

"Fantastic place! I would hate to see its image tarnished by this "SSTACEY" review. Her experience sounds very unique. I've had nothing but healthy animals, great service and positive experiences with all aspects of this store. I'm not sure how she determined her bird was 'seek' so quickly, and why she tried to 'make a..."

"Dogs should not be sold in Pet Stores. Just recently visited the the store in Sherway Gardens locations. If a person employed in a store can't tell you where your dog came from or the name of the breeders they are hiding something period! A reputable breeder would never sell to a pet store. PJ'S gives a blank piece of paper with 2 dogs name on..."

"I'm lucky that I have a Pet Valu close to me. My Jack Russell needs stuff to chew on ALL THE TIME. If it isn't a piece of rawhide or some other type of bone, she'll find something else to chew on -- couch arm, shoes, anything really. There are a couple of other places in the area but I use this store because I've come to know the owners..."

"great store, great selections and some good prices on things such as holistic free range pet food. service is always good too and very friendly staff willing to help the best they can. "

"My dog continually pulls me towards this cute corner store on each and every time we walk past it. The staff is friendly and informative. It's a neighbourhood store that values it's customers. They remember my name and my dogs too, always welcoming him with a treat. They carry some niche brands that other big box pet stores don't have...."

"We own a 3.5 year old, male Shih-Poo who is the most finicky eater. We'd find a dry food he'd like only to have him stop eating it before we're 1/4 thru bag. This went on for almost a year. We even tried sample sizes of many high-end dry foods with same result. He's had grain-free, holistic, high-quality kibble - so many brands that we..."

"I love this place because the staff is so friendly and helpful. They are very knowledgeable about their products and can recommend the best product for your pet's needs. I was there once when I was visiting my friend with my new puppy and they were so helpful. I would definitely go there again when I'm in the neighborhood. "

"Since this location recently moved across the street, into a bigger location... I can't get enough of them. They're store is BEAUTIFUL and always neatly stocked. The staff is very friendly and knowledgeable. It doesn't matter who's working, they alway greet you as you enter the store. Any time I want to try something new, or have any..."

"I bought my pug pupy from this store and she was really healthy . Staff were great to deal with , great discount on the dog . I would buy again from here "

"This is a really unique pet shop, great layout and very well stocked, the staff are knowledgeable and extremely helpful. The kids loved it too, due to the variety of animals in-store. No walk around Queen Street in Toronto is complete without stopping at Tails."

"Got my dog there 12 years ago and he has been the best dog ever. Ever had a health problem and the guy that sold him to us was so helpful and kind."