BUSINESS DETAILS

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Canada's Leading Security and Alarm Company - Titan Alarm

10007 80th Ave
EdmontonAB
T6E 1T4

T: 855 238 4826   F: 855 600 1003   
We specialize in Control Panel, Touchscreens, Sensors, Range Extender Kit, and Solar LED Sign.
We have been using Safe Tech at our house in Toronto for almost three years, and it has been great and we have nothing but good things to say about the company. Installation was quick and painless, and monitoring has been excellent. Have recommended to my family...

We have been using Safe Tech at our house in Toronto for almost three years, and it has been great and we have nothing but good things to say about the company.

Installation was quick and painless, and monitoring has been excellent. Have recommended to my family and friends as they beat the competition in price, and customer service. Hope to stay with them for as long as we have this house.


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I am very happy we decided to go with Safetech. The alarm and camera installation went in with out a hitch. I can now view my cameras remotely with my Blackberry following any alarm. I am also notified by email each time my alarm is armed or disarmed. If you are in the...

I am very happy we decided to go with Safetech. The alarm and camera installation went in with out a hitch. I can now view my cameras remotely with my Blackberry following any alarm. I am also notified by email each time my alarm is armed or disarmed. If you are in the market for security you would be foolish not to check these guys out!


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I see a couple reviews that aren't so great, which motivated me to write this review. My experience with Safetech has been completely positive. They installed our alarm system about 18 months ago for our four bedroom home in central Toronto. The sales guy was friendly...

I see a couple reviews that aren't so great, which motivated me to write this review. My experience with Safetech has been completely positive. They installed our alarm system about 18 months ago for our four bedroom home in central Toronto. The sales guy was friendly and honest about what we needed, and even steered us away from an expensive upsell. When I showed him a quote from another company, he explained the differences, and took the time to compare the actual equipment that would be installed in each case. What sold me were three of my friends and a co-worker who all use Safetech and had nothing but great things to say.

The installers were courteous, and when the installation proved to be difficult due to a mess of existing wiring in one of my walls, they still got the job done without problems. It was clean, without extra holes or anything like that. The cameras all work great, and everything was done in a single visit, for the price quoted. No issues with the monitoring.


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We are happy to find a local alarm company in Safe Tech. We found to many companies that aren't in Toronto. A real person was available when we called to answer all of my questions and give us pricing over the phone. Most companies we called only wanted to make an...

We are happy to find a local alarm company in Safe Tech. We found to many companies that aren't in Toronto. A real person was available when we called to answer all of my questions and give us pricing over the phone. Most companies we called only wanted to make an appointment but wouldn't give any pricing. Safe Tech didn't have all the hidden fees. I didn't like the 3 year contract but that seemed to be what everyone was offering. Our neighbour is using them and they said they did a good job with the wireless alarm they had put in. Everything was install so quick and looks great. It makes sence to me to support a company that local. I would recommend them to my friends and family for security.


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SAFETECH ALARMS February 6, 2010
I recently had a malfunction with my alarm system. Safetech's office personnel (Sharon) and their installer (Igor)were professional and provided immediate assistance to correct the problem. From the initial contact, the installation, and ensuing service, I have had...

I recently had a malfunction with my alarm system. Safetech's office personnel (Sharon) and their installer (Igor)were professional and provided immediate assistance to correct the problem. From the initial contact, the installation, and ensuing service, I have had nothing but positive interaction with this company.


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I am a new customer of Safetech, I have been with them almost 9 months now. From installation to after services, they have been providing wonderful services to us, my family feels safe and protected. I also referred them to two of my friends, I would like to give them 10...

I am a new customer of Safetech, I have been with them almost 9 months now. From installation to after services, they have been providing wonderful services to us, my family feels safe and protected. I also referred them to two of my friends, I would like to give them 10 out of 10.


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I am a new customer of Safetech, I have been with them about 9 months, from installation to after services, they provide very good serives to us, my family feels safe and protected. I also referred two of my friends to Safetech. I would like to give them 10 out of 10.

I am a new customer of Safetech, I have been with them about 9 months, from installation to after services, they provide very good serives to us, my family feels safe and protected. I also referred two of my friends to Safetech. I would like to give them 10 out of 10.


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I am a new customer of Safetech, from installation to after services, they have proivded very good services to us. My family feels safe and protected. We also referred Safetech to two of my friends. I would like to give Safetech 10 out of 10.

I am a new customer of Safetech, from installation to after services, they have proivded very good services to us. My family feels safe and protected. We also referred Safetech to two of my friends. I would like to give Safetech 10 out of 10.


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Safe-Tech installed video surveillance camera system in my house about 3 years ago. Nothing but trouble since day number one. Each and every camera suppose to have its own power supply and in my cause for 6 cameras they installed two only. The remaining 4 were stolen by...

Safe-Tech installed video surveillance camera system in my house about 3 years ago. Nothing but trouble since day number one. Each and every camera suppose to have its own power supply and in my cause for 6 cameras they installed two only. The remaining 4 were stolen by one of their installers. This caused a bad performance of the system. I suffered for almost a year by the time the problem has been resolved. It took a number of visits (more than 10) to resolve this problem.
In a mean time the initial installation as per Safe-tech recommendation was hooked directly to my PC. Didn't work and was causing all kinds of problems. Finally after about 3 months Safe-tech recommended to purchase a new computer and separate my own PC and cameras. Wow, cost went up by nearly $1000.00. Be aware they are using sub-contractors for all kind of works; they don't have their own technicians. The bottom line is KEEP AWAY FROM THIS BUSINESS.


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VEYR APPALING SERVICE - TWO SYSTEM FAULTS IN FIVE MONTHS = UNSAFE HOUSE! WHAT IS THE POINT OF HAVING AN ALARM SYSTEM IF YOU FEEL UNSAFE AT HOME? STANDARD ANSWER - "WE DON'T KNOW WHAT IS WRONG WITH IT". THEY HIRE INSTALLERS WHO DO NOT...

VEYR APPALING SERVICE - TWO SYSTEM FAULTS IN FIVE MONTHS = UNSAFE HOUSE! WHAT IS THE POINT OF HAVING AN ALARM SYSTEM IF YOU FEEL UNSAFE AT HOME? STANDARD ANSWER - "WE DON'T KNOW WHAT IS WRONG WITH IT".

THEY HIRE INSTALLERS WHO DO NOT SPEAK ENGLISH CLEARLY AND USES WASHROOM WITHOUT ASKING, AND THEN DOESN'T WASH HIS HANDS!!!

DON'T GO WITH SAFETECH - CANT WAIT TO GET OUT OF CONTRACT.




COMMENTS ON THIS REVIEW
  • By: TORONTO9
    A Happy Customer for 8 Years

    I understand that every company cannot make everyone happy all of the time, and for that reason my story is worth sharing.

    I too am a safetech customer, and I did have problems with my alarm system. From time to time, the system would throw off a false alarm. I contacted safetech and they promptly attended at my residence to discover that there was an issue with the installation. (It was a new reno for a lower-level walk out)

    I was pleasantly surprised that they took responsibility for the problem and installed a remote arming device for free. To me, the issue wasn't the problem inasmuch as what they did about it. I have not had a problem since and in light of their responsivness, would indeed recommend safetech to friends and family and have indeed done so.

    A happy customer :)


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