I had my wedding reception at Atlantis in October, 2009. While the view was spectacular, and the venue is really very nice, I would strongly (STRONGLY) recommend that couples look elsewhere.

We found the staff at Atlantis to be extremely difficult to deal with, incompetent and unwilling to assist or show any amount of flexibility whatsoever.

Anything that was promised to us, but that the staff did not put in writing, was immediately recanted upon by management. Extra fees were abundent. Even when we did manage to reduce some of our terms in writing, they were not abided by on the day of our wedding - we did not have set up done in time, the person we had been dealing with all along did not show up at all and left soemone in charge who had no idea about our schedule, some of the items we paid for and had in our contract (i.e. an usher at the front door) were not provided.

The facility's response to our concerns throughout the planning was non-existant and condescending.

As a relatively calm bride, every encouter with the management at this facility had me on edge. I shed many tears of frustration over my choice to hold an event at this location!

Had I know, I would have chosen somewhere else to avoid the headaches! The view is not worth the price that Atlantis makes their clients pay in terms of terrible, terrible customer service.

I had my wedding summer 09 there and was very dissapointed especially because of the lack of upfront information not provided at booking. They make alot of promises and omits alot of information when you are booking.If you want an outdoor wedding,this is NOT the place.They FORGET to mention that there could be concerts going on to interrupt or that they are repairing the roofs while you try to do rehersals.
3 weeks before the event is when,their unskillfullness became very clear.
Only good thing is the food and the view.
WARNING- book at your own risk -you may not get what they promise to offer.

This past weekend I was watching Rich Bride Poor Bride and Atlantis was the featured venue. Shelly from their video was also featured. The venue looked goregous. They did a great job making sure the bride and groom where well taken care of. Definitely a venue to consider when booking your next event!

• By:

  CHIQCHIQ

  Really?
  

  Are you seriously feeling the need to review this particular location and the feel that you have the right to comment because what you saw on TV? FYI...TV is edited and I do believe that you providing a 5* review on this particular location does not help anyone. Believe me, I am a wedding planner and my teacher was one of the Wedding Planners of Rich Bride Poor Bride and what you see on TV is heavily edited. I suggest that you only comment on what you have actually experienced!