I just wanted to share my really bad experience with these guys at Speedy Glass in Port Moody.
I had a small (less than 2 cm wide) chip rock crack on my windshield glass. So I went to the nearest location that I found and it was in Port Moody at Speedy Glass.
It...
I just wanted to share my really bad experience with these guys at Speedy Glass in Port Moody.
I had a small (less than 2 cm wide) chip rock crack on my windshield glass. So I went to the nearest location that I found and it was in Port Moody at Speedy Glass.
It took them more than 2 Hours to fix that crack and at first glance everything looked really nice.
Forgot to mention that I payed $100 for this job.( Now that I found another place at Crystal Glass where I could do the same kind of repair for just $25).
Next day I noticed that the crack started to spread, but I was not sure about this fact, so decided to wait for another day. On the third day it was already 2.5 cm long. I went to that location again and it was on the 23 of December. Lady at the front desk told me that I had to pay additional $100 to fix this crack. Anyway, after long and painful conversation at my request to see the manager they told me he was on vacation and will be back on the 27 of December. On my concern that till that date the crack might go even further they were trying to persuade me that nothing bad is going to happen and everything we'll be fine.
In three days the crack was all over the windshield, so when I went to Speedy Glass, manager who met me with the broad smile on his face was absolutely happy to say that the only way out in that situation was to replace the whole windshield what they would gladly do for just the additional $420. ( NO EXCUSES, NO COMMENTS, NOT A SINGLE WORD )
That's my story.
P.S. Two days ago at Crystal Glass at Maple ridge I installed the new glass just for $350, not mentioning that these guys drove me home and took me back when the car was ready.
Sincerely yours, Andriy Stepanov.