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Kerrisdale Cleaners

2313 41st Ave W
VancouverBC
V6M 2A3

T: 604-261-2912   F: 604-738-0665   
LISTED IN: Dry Cleaners
These clowns don't know a thing about customer service. I took my jacket there to dry clean, and it came back with stains on it, which I showed them and they denied. They did not apologize, and do not seem to care about our business. Maybe its because they are so big...

These clowns don't know a thing about customer service. I took my jacket there to dry clean, and it came back with stains on it, which I showed them and they denied. They did not apologize, and do not seem to care about our business. Maybe its because they are so big and are turning into Walmart... unfortunately their prices are higher than everyone else.




COMMENTS ON THIS REVIEW
  • By: DEAN24
    Kerrisdale Cleaners - NEW Management as of March 2011

    Hello,

    Thank you for your posts. Please know that Kerrisdale Cleaners is now under new management and is committed to making every customer exceptionally happy. Please do come back to us and try again - you won't be disappointed. As an apology for the past management, I will provide a special discount. Come see me, Dean, 778 882 3771.


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MIXED RESULTS November 7, 2007
I have been going to Kerridale Dry Cleaners for about a year and a half and have had mixed results. Has been reliable in past. However, recently have had issues with stitching being broken, buttons missing/broken, holes in fabric. When I confronted the staff about it,...

I have been going to Kerridale Dry Cleaners for about a year and a half and have had mixed results. Has been reliable in past. However, recently have had issues with stitching being broken, buttons missing/broken, holes in fabric. When I confronted the staff about it, they did were not apologetic and actually charged me for replacing the buttons without telling me they had done so. It was only out of coincidence that I happen to ask for an itemized receipt and noticed they charged me for the repair.




COMMENTS ON THIS REVIEW
  • By: DEAN24
    Kerrisdale Cleaners - NEW Management as of March 2011

    Hello,

    Thank you for your posts. Please know that Kerrisdale Cleaners is now under new management and is committed to making every customer exceptionally happy. Please do come back to us and try again - you won't be disappointed. As an apology for the past management, I will provide a special discount. Come see me, Dean, 778 882 3771.


Comment on this review

THIS REVIEW WAS:

a must read (0)
helpful (0)
not helpful (0)
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