BUSINESS DETAILS

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Point To Point Destinations

877 Hamilton St
VancouverBC
V6B 2R7

T: 604-646-0090   
LISTED IN: Family Resorts
I bought timeshare from these people in 2007 and they have the most rude, irresponsible customer service. Its worthless to buy timeshare especially from p2p. They charge ridiculous amount as maintenance fees. This year they never send an invoice for the fees but has...

I bought timeshare from these people in 2007 and they have the most rude, irresponsible customer service. Its worthless to buy timeshare especially from p2p. They charge ridiculous amount as maintenance fees. This year they never send an invoice for the fees but has blocked my point allocation even though I have paid for the timeshare of 25k for 50,000 shares a year. I have paid RCI maintenance up till 2013 and I cannot access my account. When I called RCI, they told me to call P2P with a phone # as 604 646 0099 but was told its not in service. I tried to get their contact no. online which is 604 646 0090 and its not in service either. I have no way of contacting them to pay my maintenance fee for this yr and cannot access my account either. Its been difficult to deal with them in the past and the present. I never had this problem with RCI but P2P. They never return calls even if you leave them a message.
Does anyone know their current number? This is frustrating and its driving me crazy!!
These people shouldnt be in business.


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TIMESHARE December 14, 2010
Tried to phone all day to ask clarifications about the merging of point to point with Vacation Internationale, unsuccessfully. How can I vote tomorrow at the meeting if I cannot get any info. Will it be a scam again? Can I get rid now of this timeshare...

Tried to phone all day to ask clarifications about the merging
of point to point with Vacation Internationale, unsuccessfully.
How can I vote tomorrow at the meeting if I cannot get any info.
Will it be a scam again?
Can I get rid now of this timeshare before I sign other binding documents??
Please, could someone help give me a piece of advise




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  • By: RAYNA
    frusterated

    Hi,
    We also tried phoning with no results. We gave up and still don't know how the vote went! We would rather just be bought out instead of signing with another company!
    If you have any luck getting through can you please email the info you get!
    Thanks,
    hiya145@hotmail.com


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Avoid dealing with them. The only thing on their mind is to sell timeshares to you, but practically you can't book vacation where you want and and when you want, only what is available, which is not much. you will need to pay additional fees to use "all inclusive...

Avoid dealing with them. The only thing on their mind is to sell timeshares to you, but practically you can't book vacation where you want and and when you want, only what is available, which is not much. you will need to pay additional fees to use "all inclusive resorts" on top all other payments you agreed upon. Unfortunately they don't tell you all the facts but try to impress and push, push, push to seell. when you try to hold them accountable, they even avoid BBB contacts pretending that everything is clean and in order. Don't trust them. We did - now we are in this loop - can't make any use of these timesgares and get Point to Point Destinations be responsible for their false advertising. Remember you have 7 days to cancel the contract - DO it If you can. you can require to cancel it within a year in British Columbia - need more paperwork but this is in a consumer law- DO IT - don't wait


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NOT HAPPY February 26, 2010
Buying a timeshare is not worth it. Don't fall for the sales pitch. They fill your head up so fast with info and are so skilled at telling you what you want to here, but most of it is crap. Membership fees are horrible. They had us talking about the RCI membership...

Buying a timeshare is not worth it. Don't fall for the sales pitch. They fill your head up so fast with info and are so skilled at telling you what you want to here, but most of it is crap. Membership fees are horrible. They had us talking about the RCI membership which is paid yearly $180, and talked around their own point to point membership fees which are $419 per year. (by the way that went up this year). That membership fee invoice was a complete surprise to us. They talk about the hotel costs over a certain period of time, but joining with them won't make things better for you. It'll add to your costs. You still need to spend money on hotels that are in cities that Point to Point or RCI don't offer theirs. I know cause I have stayed at other hotels this year. Don't be drawn in with point sales. Yeah there are cheap resorts for minimal points you have to redeem but most of them are for times they set and don't work for us.
All in all, I totally regret buying a timeshare. I can't stress this enough, DoNt do it...
If you want to chat further, pls email me at hiya145@hotmail.com




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  • By: SCAMPBELL
    I agree 100%

    Point-to-Point is an absolute scam. I was also duped into buying a Point-to-Point timeshare for $12K CAD about 3 years ago and have yet to use for one reason or another.

    I enquired about how to sell it and was told that I am the owner of it for the next 80 years and must pay the annual maintenance fees of $371CAD, that seem to go up 10% each year. I am on my own to sell it.

    I asked them if they knew of a company that would assist on a commission basis and they said no I am on my own. I have already spent $3k on web based advertising in the past year with absolutely no results.

    Does anyone know how to get out of this mess?

    I have already written a letter to W5 and the 5th Estate news channels in an effort to expose P2P as scam artists. They get you in and then don't assist you to get out......doesn't make sense. If I buy a house through a realtor then I know that I can sell the same house through a realtor. Why doesn't P2P offer this same service?

    signed Frustrated

  • By: FORMHANDLE
    NO no no

    Do not do business with Point to Point Destinations

  • By: VANENG
    BBB Complaint

    If you have a real complaint you should take it to the BBB because thats the only way to hold them accountable as a consumer, they will address your concern if you complain, because they care about thier BBB rating. Here is the link for making a BBB complaint.

    https://odr.bbb.org/odrweb/public/getstarted.aspx


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point to point destinations are ok but,when you need to get hold of someone, anybody at head office the return phone call never comes, i've left several messages , even at diffrent departments, i still havn't heard from them. but when they need thier outrages fees...

point to point destinations are ok but,when you need to get hold of someone, anybody at head office the return phone call never comes, i've left several messages , even at diffrent departments, i still havn't heard from them. but when they need thier outrages fees every year, they seem to be available. except for this year , i am and still am trying to get info whether they rec'd my funds, i don't want to pay late fees or cut off from trying to use them. they want you to always promote thier company to other people and they will compensate you, but how can i bring family and friends to an organisation if they are this bruttle with the service. any body want to take this off my hands, i'll sell it for half price


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FIRST EXPERIENCE February 11, 2010
"The first time we ever used RCI, we were extremely nervous. Worried that the 1 vacation we wait desperately for all year would maybe be ruined. Well, let me tell you we were soooo pleasantly surprised! The RCI booking was effortless, and a pleasure. As far...


"The first time we ever used RCI, we were extremely nervous. Worried that the 1 vacation we wait desperately for all year would maybe be ruined. Well, let me tell you we were soooo pleasantly surprised! The RCI booking was effortless, and a pleasure. As far as the accommodations...they were incredible. Our mouths dropped open in disbelief when we saw the resort and the room! Thought someone made a mistake on our unit, and we weren't telling. There was no mistake as we found out year after year. I don't know how anyone could stay in a regular hotel room ever again...We won't."


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I just take vacation, I found cigarettes butt in my resort...Yes, I call the front desk, they come after 4 hrs...by that time I keep asking, even I come to the front desk.... This simmilar nightmare are happen everytime I went using my RCI point I bought from PTP...

I just take vacation, I found cigarettes butt in my resort...Yes, I call the front desk, they come after 4 hrs...by that time I keep asking, even I come to the front desk....

This simmilar nightmare are happen everytime I went using my RCI point I bought from PTP Destination...

Worse, everytime I want to book travel...always no luck... THEY ARE SCAM




COMMENTS ON THIS REVIEW
  • By: VERYSMART
    Sketch

    What resort were you at and when did you stay there?You wrote the same thing on another blog...without giving ANY details. I've never had anything but amazing service. The resorts are spectacular. I own the program. I use the program. So I find it very hard to believe you, especialy since you posted the same thing on multiple websites and you refuse to provide the details of which resort you were at and when you stayed there...

  • By: FORMHANDLE

    My experience is the opposite of what this reviewer has written. The places we have stayed are very high quality and in the best locations.

  • By: VANENG
    LOL

    All the resorts I've stayed at are world class. I booked my last trip to Mexico with three days notice. Point to Point staff were so helpful, they did everything for me at thier office downtown-it was super easy, they get a ten out of ten for service. And the resort was spectacular.

  • By: RODHOPTOIT
    fees

    all the resorts are great, but think about it folks , the fees they all charge are a joke .yearly fees with P.T.P. are now $391.16, RCI yearly fees are $100.00 per year, booking fees(dependind how long a stay) average $50.00 per week stay. when at an all inclusive you pay those fees too (usually between $100.00 to $500.00 per day ,yes per day per adult person depends on star rating of resort, that covers all your drinks and food .)Oh yah the flight to get there $500.00 to $1000.00. Look in the papers, you can get a Flight,resort including the all inclusive again depending on the star rating of the resort, anywhere from $600.00 to $1800.00, add it up folks is ANY time share worth it?

  • By: VERYSMART

    I agree you can find some great all-inclusive deals out there, especially in this resession combined with H1N1, Mexico is very cheap right now-its a once in a generation combonation. Who knows about the future though... So grab those deals. If I see an amazing deal in the paper I might grab it, but then you find out about taxes on top of the advertized rates. The timeshare is not always best for every vacation. I use it every year though for family vacations where I want more space for my family and luxury. Or if I'm going local or to Hawaii, Disney or Europe the timeshare is far better.


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I have come to know several timeshare companies in the past and I can testify that these guys are reputable. If you are skeptical just check with the BBB where they are highly rated. But yes it is a timeshare, you have to know how to "work it" so many people that...

I have come to know several timeshare companies in the past and I can testify that these guys are reputable. If you are skeptical just check with the BBB where they are highly rated. But yes it is a timeshare, you have to know how to "work it" so many people that don't figure out the steps and the process get easily frustrated and pissed off. Like everything else in life, it just takes some work.


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I'd like to share my experiences with PTP Destinations. I own another timeshare as well, I own with PTP Destinations and IntraWest. I use Intrawest for my skiing vacations and PTP Destinations for everywhere else. Last March we went to the Dominican Republic and...

I'd like to share my experiences with PTP Destinations. I own another timeshare as well, I own with PTP Destinations and IntraWest. I use Intrawest for my skiing vacations and PTP Destinations for everywhere else. Last March we went to the Dominican Republic and stayed at the LifeStyle Crown Villas. AMAZING!!! From the moment we arrived at the resort our needs were constantly attended to. The resort sponsors a VIP welcome party on the grounds with a variety of fabulous entertainment and music for dancing, along with a nice buffet and fireworks. Lights illuminate the ocean, and you can see the waves rolling in as you sit at your table! This evening is not to be missed. Anything we wanted was given to us. We loved our villa and private pool. We loved the VIP area on the beach. Daily we remarked how incredible the vacation was...the beds, the drinks, the people...everything.
Andrea, our RCI conceirge, was an added bonus. She came every morning and filled us in on the day's activities. If we needed anything she had it for us in a matter of minutes.
The activities crew, (Crazy, crazy, Manny, etc.) were rays of sunshine. Their energy was infectious! They made sure that everyone was having a good time. By the end of the week even the shy guests that we brought with us were joining in on the fun. Make sure you experience the activities that the resort sponsors. During the evenings they plan fun family entertainment. We really enjoyed the barbecue on Wed. and the entertainment that followed.
Best attractions or restaurants nearby
The VIP Gourmet restaurant was our favorite, but we did try out most of the other restaurants as well. All of them were fun to try and had delicious food.
Our girls went to Ocean World and thought it was fun.
We went to the casino and enjoyed the free shows and did a little gambling. The casino is top notch.
Out of all the Point to Point Destinations vacations I've taken, and I've been to many places, this was the most fun, and the most memorable. The facilities were spotless (i.e. the Casablanca outdoor restaurant, the public bathrooms at the VIP beach). The people were genuine and so friendly. By the end of the week we considered all of them friends! I can't wait to go back. But actually we are going to Italy next year--can't wait for that too!


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We've been to Los Cabos, Hawaii, Whistler, Shuswap Lake and on our most recent holiday, we went to SanFran and it was amazing, the hotel WOW....I mean LOCATION LOCATION LOCATION. It is one block from the hustle and bustle of union square so you don't get quite as...

We've been to Los Cabos, Hawaii, Whistler, Shuswap Lake and on our most recent holiday, we went to SanFran and it was amazing, the hotel WOW....I mean LOCATION LOCATION LOCATION. It is one block from the hustle and bustle of union square so you don't get quite as much noise but the location cannot be beat!
Go to Max's for breakfast if you like a heartier fare than continental. Its just down on the corner. Tads is also a great place to get a cheap bite to eat.
I was stunned at how big this room was when I walked in. Having been to SF many times you realize that space is at a premium and most hotel rooms are little shoe boxes. This room was well appointed and had plenty of room for 4 adults. The bathroom was large with plenty of counter space.
The staff was extremely friendly and helpful which made our trip a total delight.
The rooftop lounge was a great place to go to just sit outside and relax with a cup of tea.
I've owned for 3 year with Point To Point Destinations and I couldn't be happier. I go into thier office sometimes just to share my experiences, great company, great people.


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