Horrible! The bed salesman LIED to our face to sell a $3200 mattress set. He told us that if we buy the mattress protector for $150, we have a 90 day "sleep guarantee" ( his exact words) that if we don't like the mattress we can exchange it. Well.....I called 2 weeks after delivery and guess what: THERE NO SUCH THING!! I called to speak with Simon the sales manager. Called 4. No response. I'm going to make a media mess for teppermans if they don't make this right.
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So I'm still waiting on one bigger order that I just placed last night so I will update when I receive said order. Anyway, the prices are great, cheaper than any other online sex shop I have visited unless you wanna wait a month for items from China to ship which I don't. The last package I ordered from here arrived quickly and I got what I ordered. Overall a great place with great sales and prices. Will continue shopping here.
From my initial contact with my salesperson, Brenda, through the credit application, the superb delivery service & the customer care follow-up, my experience with Tepperman's was exemplary.
Brenda was extremely helpful & knowledgeable, she helped us with the purchase & we felt good about the sectional we bought.
My delivery guys were awesome to say the least. It was a blustery winter day & not only did they lay down mats to protect my floors, but they removed their shoes on the way in & wiped up after themselves!!
Unfortunately, we noticed a minor defect with the couch & the customer care person was phenomenal. A rep was sent over immediately to assess the situation & waited patiently for me to come home as I was stuck in traffic.
I would recommend Tepperman's to anyone.